Skip to main content

GBS Shared Service Center Business Analyst (Level 6)

  • Location
    • Ramos Arizpe, Coahuila
  • Schedule Full time
  • Posted


Dirigirá aspectos de transformación y operaciones, a nivel de unidad de negocios y globalmente. Trabaja en gran medida dentro de las asociaciones y redes existentes para entregar objetivos comerciales predefinidos, mientras administra formalmente un equipo. Su rol también puede requerir trabajar dentro de un modelo de influencia.

Additional Description

Knowledge / Qualification :

  • College education degree (Complete) preferable in IT
  • Prior experience in service/Tool delivery or IT ( Required )
  • Prior experience in application development and project management ( Required)
  • English Proficient in writing and speaking (Mandatory)
  • Proficient in Microsoft Office products, Excel, Word, Outlook, OneNote, SharePoint are mandatory
  • Power BI (Preferable)

Competencies :  

  • Ability to manage numerous tasks simultaneously
  • Driving change management skill
  • Process and project  Management ( Follow up, documentation and tracking)
  • Strategic, tactical planning & Organizing Skill; ( Considering short, mid and log term goals)
  • Interpersonal and Communication Skills; ( Interaction with different levels)
  • Strong Persuasive communication
  • Adaptability;
  • Crises Management focusing on applying strategic actions to reduce impacts
  • Self-starter
  • Ability to work under pressure;
  • Self-motivated with ability to work both independently and as part of a team;
  • Costumer Focus - address complex queries to final resolution;
  • Results oriented with focus on continuous improvement
  • Analytical skills / attention to detail;
  • High motivation, flexibility and productivity;

Responsibilities :

  • End to end understanding of the privacy application
  • Facilitate sessions with legal and other stakeholders to identify requirements
  • Support the Product Manager create Features/Benefit Hypothesis
  • Document Action Items/Risks/Decisions after every stake holder session
  • Facilitate the weekly Work stream sessions with stakeholders
  • Maintain System documentation
  • Train new regional DPOs and DPAs
  • Update app owner training document
  • Onboard/Offboard applications
  • Participate in app scoping sessions, coordinate with app owners to onboard them to privacy app
  • Participate in requirements session with dev team
  • Global team liaison for launches
  • Handle customer, business owner and Internal Areas queries in a timely and effective manner;

Diversity and inclusion are our strengths. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

We seek out the innovators

Who we are

Two GM employees talking in hallway

Our Culture

Working at GM

Driven by innovation and creating an environment to inspire, we embrace the responsibility to make our world better, safer and more equitable for all

A mother and two children spend quality time together in their backyard after work

Total Rewards

A better tomorrow begins with you

From day one, we’re looking out for your well-being— at work and at home— so you can focus on realizing your ambitions

Join our team

We're ambitious. We’re committed. And we bring life’s passion to work. Get in touch with us to learn more about beginning your career at GM.

Explore our career opportunities Join our talent community
Join Talent Community
Ethical Company 2022Award Linkedin Award Diversityinc Award Just Award Bloomberg Award Readers Choice Awards