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BrightDrop Principal UX Architect Fleet Management

  • Location
    • Palo Alto, California
  • Schedule Full time
  • Posted


About You:
You have a rare combination of creative vision and capacity to execute, you can think systematically and create amazing experiences while getting into the nitty gritty of technical details, you are an amazing creative while staying humble and in collaboration with others. You love greenfield challenges where your designs can push the boundaries for what is possible to fully express your creative confidence and deep love for craft. As a Principal UX Architect, you will further build on your expertise of interaction & usability patterns,

Job Overview:

As a Principal UX Architect for the fleet management experience, you will be responsible for leading, creating and defining from scratch the holistic experience across our current and future commercial vehicles. This role will conceive and shape the core UX across devices -computer, tablet and mobile- for a complex set of users -delivery & fleet managers, dispatchers, safety managers, couriers and others. They will focus on core application and interaction designs in the areas of fleet configuration, fleet and delivery intelligence, route optimisation and more. You will be shaping the next wave of innovation around these product experience areas, while bringing coherence and unity to the experience spanning across platforms. The work spans many forms and exists in many contexts from in-vehicle settings all the way to cutting edge data-visualizations integrated with mapping and routing. This is about owning the design of an end-to-end experience, not just screens.
This is a fantastic opportunity for a creative that craves conceiving, building and shipping radically new experiences.

What You Will Do:

  • Lead a cross-discipline design team to deliver differentiated fleet management experiences for the commercial market

  • Directly manage a small team of UX/UI designers and provide coaching guidance

  • Craft intuitive and unique user experiences around a wide array of core features

  • Design experiences that span the system that are designed for delivery all the users involved in the last-mile delivery ecosystem

  • Generate design storyboards, user journeys, sketches & concepts, user flows, wireframes, high fidelity mockups, production assets, micro-interactions & prototypes

  • Create detailed design documentation of your feature work for implementation

  • Partner with user researchers to gather consumer data, validate concepts, test prototypes & apply findings into you designs

  • Work closely with other team members including HMI, Research, Product Managers and Engineers to receive critical feedback and iterate to make the best possible product

  • Present work to the executive & leadership teams

Additional Description

Required Skills:

  • 8 years of relevant work experience in fleet management or transportation solutions

  • Experience with design leadership, creative direction, coaching & mentoring

  • Bachelor’s or Master’s degree in Design, HCI, Computer Science or equivalent

  • Exceptional problem-solving skills and attention to detail

  • Ability to analyze and synthesize complex design challenges in order to support an informed, creative process

  • Ability to zoom out and see the bigger picture, while zooming in to rationalize and perfect the nuanced details

  • Advanced proficiency in design and prototyping tools, such as Figma and ProtoPie

  • Bonus points if you have a love and experience for data visualization 

  • Comfortable with high paced environments

  • Willingness to dive into projects with a blank slate & learning/listening mindset

  • Excellent communication and collaboration skills

  • Able to have a spirited & articulated debate with fellow designers and cross-functional members

  • An online portfolio showcasing your design work and ethos

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

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Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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