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Marketing, Sales & Service

Assistant Regional Manager, Digital Field Sales, NER

  • Location
    • Danbury, Connecticut
  • Schedule Full time
  • Posted

Description

Remote:  This position does not require employee to be on-site full-time to perform most effectively. The employee’s role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency. 

About the Role:

The Northeast Digital Business Services team is hiring for an Assistant Regional Manager (ARM) to support our growing digital subscription business. The Assistant Regional Manager is responsible for leading a team of approximately 10 OnStar Account Managers (OAM’s) in the launch, support and execution of various dealer initiatives that drive profitability and growth within the new vehicle, pre-owned, and service channels.

The ARM is responsible for helping set the strategic direction, analyzing the performance of the team, and executing initiatives to grow our digital subscription business, including; OnStar Safety, Connected Services, Guardian and Fleet/Commercial products.

The Position requires strategic thinking, prioritization of multiple tasks, analytical adeptness to turn insights into action, ability to develop strong business relationships with dealers and work cross-functionally across the DBT & Regional Sales & Service teams to drive digital subscription sales growth within our GM dealer network.

Responsibilities Include:

  • Create awareness and drive customer acquisition and revenue growth for GM’s digital subscription business, including OnStar, Connected Services, Guardian & Commercial products within the dealer network, traveling up to 70% of the time, including day trips and overnights.
  • Integrate cross-functionally with regional field teams (Sales, Service, Fleet/Commercial) to support joint initiatives.
  • Lead the OAM field team to exceed dealer performance objectives.
  • Launch sales and marketing initiatives through dealer and sales consultant training, dealership processes and program awareness.
  • Educate, train, and inspire dealers to promote new products and create world class experiences that drive dealer profitability.
  • Partner with contract staffing agency to recruit, hire and develop a high performing field team.
  • Ensure timely remediation of customer, dealer, and partner issues.
  • Effectively manage all available resources including headcount, promotional budgets, and field team travel.
  • Perform other duties as assigned

Additional Description

Skills Required :  

  • 3+ years of sales, product training or customer service experience in the automotive industry, transportation, and logistics, and/or multi-unit retail space a plus
  • Dealer contact experience preferred but not required
  • Experience working in the digital and/or technology space strongly desired
  • Self-starter personality with the ability to think strategically, solve problems and develop creative solutions
  • Ability to lead a remote field team in the pursuit of aggressive performance goals
  • Experience with Microsoft Office Suite, including the ability to create engaging presentations and leverage Excel to manipulate and synthesize data while making data driven decisions
  • Proven ability to think strategically and execute sales plans
  • Flexibility to adapt in an environment of changing focus and goals; must be comfortable working in an ambiguous environment
  • Detail oriented, and the ability to prioritize multiple tasks in a high-pressure environment
  • Excellent written and oral communication skills with the ability to effectively articulate business plans

Educational Requirements:

  • Four-Year Accredited College Degree preferred but previous experience, including active duty military service will be considered as an alternative

Additional Requirements / Comments:

  • Ability to travel overnight (up to 70%)
  • Work Related Company Vehicle provided

Locations:

  • Location 1: Northeast Region
  • (Work-from-home within the NE Region)

Please only apply if you DO NOT need sponsorship to work in the Unites States now or in the future. We are unable to consider candidates who require sponsorship .

COMPENSATION : The median level of salary compensation for this role is $102,111.04

BONUS POTENTIAL : An incentive pay program offers payouts based on company performance, job level, and individual performance.

BENEFITS : GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

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We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

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The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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