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The Durant Guild Digital Product Manager – Mobile APP

  • Location
    • Shanghai, Shanghai
  • Schedule Full time
  • Posted

Description

  • Work with broader business teams to collect and modify all needs and translate into EPICs/features/user stories which align with overall digital strategy – mobile APP in particular.

  • Create product strategies with all core GMPI business, design and tech stakeholders.

  • Get buy-in for product strategies both internally and with key external partners.

  • Translate product strategies into requirements and roadmaps, manage ongoing changes and cross-team coordination.

  • Design integration and interaction with other online platforms, including other social platforms, e-commerce platform, etc. and work with technical teams and other relevant teams for implementation and improvement

  • Work with relevant teams on entire design and construction on UI/UE/CX to achieve world class digital experience in the designed channel.

  • Define priorities and help communicate them to key stakeholders.

  • Assist other teams through product development to meet objectives.

  • Drive product launches, coordinating with internal and external stakeholders.

  • Leverages market research & continuous exploration to continually understand customer & market needs.

  • Track performance (e.g. analytics) and suggest improvements to customer experience and product strategy.

Additional Description

  • 3 - 5+ years’ experience in digital product management, experience owning mobile APP product preferred.

  • Proven track record of managing all aspects of a successful product throughout its lifecycle.

  • Extensive knowledge of the current digital landscape in China.

  • Knowledge of automotive customer facing channels and customer experience trends.

  • Knowledge of DTC customer management focusing on online channels.

  • Knowledge of digital product lifecycle management.

  • Experience with prioritizing and multitasking.

  • Familiar with Agile methodologies.

  • Strong problem-solving skills and willingness to do what it takes to get the job done.

  • Strong communication and presentation skills, written and verbal.

  • Excellent strategic agility – ability to recognize & capitalize on opportunities, identify and avoid threats, and pivot when needed.

  • Comfortable with communicating to senior executives.

  • Fluent or conversational in English and Mandarin.

  • Experience leading teams

  • Customer focus

  • Good analytical skills

  • CET 6 or above English capability, TOEFL or IELTS would be preferred.

  • Bachelor degree holder or equivalent, majoring in Strategy/Management/Digital Communication or relevant field.

  • Proven ability to lead and influence cross-functional teams without formal authority

  • Past experience building B2C products for fortune 500 companies

  • Experience with the auto industry.

  • Experience in design, development or digital marketing.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

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Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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