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The Durant Guild Digital Product Manager – Digital Solutions

  • Location
    • Shanghai, Shanghai
  • Schedule Full time
  • Posted

Description

  • Work with broader business teams to collect and modify all needs and translate into solutions of digital tools including EPICs/features/user stories which align with overall business strategy.

  • Create product strategies with all core GMPI business, design and tech stakeholders.

  • Get buy-in for product strategies both internally and with key external partners.

  • Translate business needs into product strategies, solutions, requirements and roadmaps, manage ongoing changes and cross-team coordination.

  • Design integration and interaction with other online channels, including native APP, WeChat MP, e-commerce platform, etc. and work with technical teams and other relevant teams for implementation and improvement

  • Work with relevant teams on entire design and construction on UI/UE/CX to achieve world class digital experience in the designed channel.

  • Define priorities and help communicate them to key stakeholders.

  • Assist other teams through product development to meet objectives.

  • Drive product launches, coordinating with internal and external stakeholders.

  • Manage product operation to support achieving business targets.

  • Track performance (e.g. analytics) and suggest improvements to customer experience and product strategy.

Additional Description

  • 3 - 5+ years’ experience in digital product management, experience owning digital business management product preferred.

  • Proven track record of managing all aspects of a successful product throughout its lifecycle.

  • Extensive knowledge of the current digital landscape in China, knowledge of automotive industry digitalization preferred.

  • Knowledge of DTC customer management focusing on O2O channels.

  • Knowledge of digital product lifecycle management.

  • Experience with prioritizing and multitasking.

  • Familiar with Agile methodologies.

  • Strong problem-solving skills and willingness to do what it takes to get the job done.

  • Strong communication and presentation skills, written and verbal.

  • Comfortable with communicating to senior executives and multi-cultured stakeholders.

  • Fluent or conversational in English and Mandarin.

  • Customer focus.

  • Good analytical skills.

  • CET 6 or above English capability, TOEFL or IELTS would be preferred.

  • Bachelor degree holder or equivalent, majoring in Strategy/Management/Digital Communication or relevant field.

  • Proven ability to lead and influence cross-functional teams without formal authority

  • Past experience building O2O products for fortune 500 companies

  • Experience with the auto industry digitalization.

  • Experience in design, development or digital marketing.

About GM

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We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

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Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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