Skip to main content

Immersive Engineering Specialist - GAESO

  • Location
    • Warren, Michigan
  • Schedule Full time
  • Posted


Hybrid: This position does not require an employee to be on-site full-time to perform most effectively.  The employee’s role enables them to work at a GM facility or off-site as frequently as needed or desired.

  • This position requires an employee to be onsite 1-3 times per week.

General Motors (GM) is seeking a Global Aftersales Immersive Engineering Specialist with strong project management, visualization, and problem-solving skills. As part of the Global Aftersales Virtual and Immersive team, we will use the latest immersive technology to develop the vital processes and harmonies to support an Immersive Service environment; ensuring global collaboration and alignment. The ability to identify problems, develop virtual reality (VR) applications, learn service, manufacturing, and product design concepts, and adapt quickly in a fast paced industry is a vital element of this role. We will also be involved in ‘pilot’ activities outside of the lab where we work directly with our customers to implement and scale successful solutions on their Programs.

This will be an excellent fit if you can empathize with our multi-functional Customers, translate their needs into requirements, and provide immersive solutions that resolve their problems. We are looking for people with passion for working with virtual reality including combining various HMDs, computers, tracking systems and software to deliver an engaging virtual experience. There will be opportunities to work strategically to select the best alternatives for each of these subsystems and work tactically to resolve compatibility issues and build a working solution. You must enjoy working as a Team while also taking accountability to make tough decisions and deliver results. Due to the innovative nature of our work, you will need to anticipate setbacks, apply findings, align partners and have a desire to win while doing it with integrity.

Principle Responsibilities and Tasks:

  • Collaborate with Service, Manufacturing and Product Engineering teams to understand their strategic directions, requirements, and use-cases

  • Analyze data from existing processes, identify priority problems, and develop solution alternatives

  • Implement CAD and visualization software to develop and validate virtual proof-of-concepts to demonstrate viability

  • Develop, iterate and refine the solution until our needs are achieved

  • Apply Practical Problem-solving principles to test and gather feedback on your solution enabling data-driven decision making

  • Use project management skills to clearly articulate the problem you are trying to tackle, coordinate the basic tasks needed to complete the project and anticipate/raise issues before they become a major problem

  • Demonstrate your solution by quantifying its benefit, cost, and efficiency

  • Investigate future technology to ensure the Immersive tools remain useful

  • Content creation and testing support for future tool pilots and development

  • Investigate and recommend potential off the shelf solutions that make a strong case in lieu of internal development

  • Learn and bring to bear GMIT standards to enable continued use and future integration of these tools with GM’s IT platform

  • Pursue additional training to learn and apply innovative Immersive technology

  • Facilitate communication between regions and alignment of global processes and requirements.

Additional Description

Education and Experience Required:

  • Bachelor’s degree in Engineering, Automotive Technology, or equivalent experience

  • Technical expertise of automotive systems with prior hands-on experience in automotive diagnosis and repair

  • Proficiency with 3D math and visualization (CAD, modeling, etc.)

  • Working experience using Virtual, Augmented, Mixed Reality system software and hardware (Headsets, Tracking, Peripherals)

  • Shown proficiency to effectively interact at all levels across the organization, working to build and maintain successful relationships across all departments.

  • Self-starter capable of working independently and as a member of a team

  • Quantitative and analytical skills with attention to detail

  • Proven track record to handle numerous projects and assignments with medium level of autonomy and high accountability for results

  • Excellent presentation, oral and written communication skills

Desired Skills and Abilities

  • Knowledge of manufacturing, vehicle development process, change management, immersive/virtual engineering systems

  • Working knowledge of automotive service practices and procedures

  • Demonstrated GM dealership or field experience

  • Good interpersonal skills and ability to work effectively with others

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

We seek out the innovators

Who we are

Two GM employees talking in hallway

Our Culture

Working at GM

Driven by innovation and creating an environment to inspire, we embrace the responsibility to make our world better, safer and more equitable for all

A mother and two children spend quality time together in their backyard after work

Total Rewards

A better tomorrow begins with you

From day one, we’re looking out for your well-being— at work and at home— so you can focus on realizing your ambitions

Join our team

We're ambitious. We’re committed. And we bring life’s passion to work. Get in touch with us to learn more about beginning your career at GM.

Explore our career opportunities Join our talent community
Join Talent Community
Ethical Company 2022Award Linkedin Award Diversityinc Award Just Award Bloomberg Award Readers Choice Awards