Skip to main content

BrightDrop Senior UX Strategist

  • Location
    • Palo Alto, California
  • Schedule Full time
  • Posted


About the role:

BrightDrop User Experience (UX) is made up of multi-disciplinary teams of UX Software Designers, Researchers, Writers, HCI and Human factor Experts, Creative Designers and Industrial Designers. Our goal is to design and build the most relevant and delightful products we possibly can. 

This UX Strategist role is part of the UX digital team and will be responsible for driving the experience definition and evolution for the in-car and the fleet management experiences at BrightDrop. This position reports into the Head of UX Digital.

We Are Looking For:

  • You love unraveling ambiguous problems to turn them into clear and concise experience goals and requirements. You thrive in making the complex simple and digestible.

  • You are practiced at translating insights into design opportunities within constraints.

  • You can orchestrate interdisciplinary teams of researchers, designers, and prototypers to create tests to drive decisions.

  • You can interface with product managers and define experience goals, requirements and acceptance criterias for Product Requirement Documents.

  • 4+ years of experience as a Strategist, Researcher, product manager or related design field.

  • Experience in hardware + software environments, ideally in the mobility space.

  • Portfolio or case studies demonstrating efforts that lead to features or new products shipped.

Additional Description

What You Will Do:

  • Formulate experience concepts and requirements for our digital products. 

  • Interface with Product management and translate product requirements into design briefs outlining design objectives.

  • Define the design problem to be solved as well as the UX success criteria.

  • Evaluate the outcome from the design process and provide insights and recommendations for iterative improvement and refinement

  • Manage and coordinate the creation of low-fidelity prototypes in order to guide design.

  • Identify potential future opportunities through recommended revisions, or improvements for later stages.

The expected base compensation for this role is: (112,142-175,401 USD Annual ). Actual base compensation within the identified range will vary based on factors relevant to the position.

Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

We seek out the innovators

Who we are

Two GM employees talking in hallway

Our Culture

Working at GM

Driven by innovation and creating an environment to inspire, we embrace the responsibility to make our world better, safer and more equitable for all

A mother and two children spend quality time together in their backyard after work

Total Rewards

A better tomorrow begins with you

From day one, we’re looking out for your well-being— at work and at home— so you can focus on realizing your ambitions

Join our team

We're ambitious. We’re committed. And we bring life’s passion to work. Get in touch with us to learn more about beginning your career at GM.

Explore our career opportunities Join our talent community
Join Talent Community
Ethical Company 2022Award Linkedin Award Diversityinc Award Just Award Bloomberg Award Readers Choice Awards