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BrightDrop - Technical Lead/Solution Lead – AfterSales

  • Location
    • Warren, Michigan
  • Schedule Full time
  • Posted


At BrightDrop, we are reshaping e-commerce by developing smarter, greener, and more efficient ways to deliver goods and services to your door, while delivering a brighter future for the cities where we live. We are building an ecosystem of all-electric, zero-emissions delivery solutions – from electric vehicles to our last mile delivery solutions and software that leverages real-time data to drive intelligent optimizations for e-commerce. To deliver on our mission we are growing fast and building a team, based in Palo Alto, with offices in Atlanta and Detroit, that is customer-focused, agile and passionate about innovating for a more sustainable future. 

Backed by General Motors, BrightDrop is striving to improve the communities where we live and deliver a better future for generations to come. We hope you’ll join us.

In this role you will be part of the BrightDrop IT Service Operations Platform (SOP) application team; You will work in a team of Product, Design, Web, Backend and Quality superstars to continue the building of an intuitive and frictionless platform that BrightDrop’s customers, dealers and qualified repairers are using to perform vehicle & non-vehicle aftersales transactions such as warranty claims & management, parts ordering & management.  In this team we need your best creative thinking to create a product experience you are proud of. Come join us and let’s innovate!

Our Stack

  • Web: ReactJS

  • Backend: Java

  • PaaS: Azure

  • Backend: MuleSoft AnyPoint CloudHub (iPaaS)

Job Duties

  • Must be experienced in architecting, designing, developing, and supporting the technologies above.

  • Work together with our business, IT, and our professional services partners to continue to develop our front-end and back-end experience.

  • Collaborate with the team to drive innovation, share knowledge, and support each other.

  • Develop and promote technical design standards, best practices, guidelines, and procedures

  • Provide ideas and suggestions on features and enhancement.

Additional Description

Additional Descriptions


  • Web fundamentals: HTML, CSS3, JavaScript (ECMAScript)

  • Experience with TypeScript

  • Experience creating performant JavaScript applications using React

  • Experience building Java and MuleSoft applications on the backend

  • Experience integrating third-party APIs and good understanding of both REST API’s and SOAP API’s

  • Experience working with microservices based architecture

  • Proactive, good communication, especially with remote offshore team members Bachelor’s degree in computer science or related field, or equivalent combination of education and recent, relevant work experience

  • At least 3-5 years of relevant work experience, with automotive experience being a plus

  • Experience with Agile/Scrum methodologies and releasing a shippable product every 2 weeks

The expected base compensation for this role is: ($146,910 - $216,910 USD Annual). Actual base compensation within the identified range will vary based on factors relevant to the position.

Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

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Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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