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Software System Analyst-- Methodology

  • Location
    • Austin, Texas
    • Chandler, Arizona
    • Roswell, Georgia
    • Warren, Michigan
  • Schedule Full time
  • Posted


Hybrid: This is a Hybrid position within our IT Organization. The role will allow employees to work offsite but will also require onsite work based on business needs. The employee will be expected to commute to the innovation center to which they are assigned as their primary GM facility. This position requires an employee to be onsite with average of 3 days per week.

About the Innovation Excellence team at General Motors:

Technology Innovation Excellence (TIE) teams are responsible for conceptualizing, incubating, and delivering new technology improvements for General Motors and our partners! We integrate with business and information technology teams improving the developer experience, promoting software engineering best practices, and developing on the best cloud platforms available (private, hybrid, and public). TIE drives the strategy for IT processes and works closely with ETS defining the best tools. Our team includes best-in-industry engineers, architects, and IT professionals who have an ambition to move at lightning speed and deliver outstanding solutions through high-quality, innovative software that drives value for our customers!

About the Role:

This role will work closely with methodology Strategy Lead to support the creation of the new processes and technical tool requirements as defined by the team. The analyst will collaborate with TIE team developers, technical and business SME's to bring together and define the new processes and tools. The responsibilities will include but limited to:

  • Build process flows for new methodologies and tools

  • Build detailed procedures and documentation

  • Bring together requirements from process owner, technology leads and SMEs

  • Facilitate work sessions with domain authority driving innovation and new processes

  • Participate in technology pilots by crafting objectives, use cases, assessment criteria

  • Clearly communicate to define the gaps and solutions to support new processes and tools

  • Assist in prioritizing the adoption of new technologies

  • Support Tools Team in defining the order of execution and backlog opportunities

  • Join and contribute to the Methodology and Tools council for their respective areas

This individual will work side-by-side with strategy leads to elicit solutions, document deliverables, analyze and evaluate solutions options, document process flows and support strategy development. To be successful, we must be service oriented able to clearly define and communicate business needs while understanding technical requirements, and personally driven to improve the business.


  • Bachelor’s Degree in Business, IT, Engineering, or equivalent work experience in Development or IT Execution and Delivery

  • Experience and general knowledge of cloud technologies (Azure Dev Ops), CI/CD, and software development process

  • Experience in Agile, development methodologies, and User Acceptance Testing

  • Experienced in gathering, documenting, and translating requirements to technical teams

  • Knowledge and Understanding of Business Process fundamentals, including requirements elicitation, multi-functional teamwork, effective and timely communications, and problem-solving skills

  • Outstanding verbal and written communication skills and analytical capability

  • Skilled in planning, arbitration, facilitation, and time management

  • Ability to multi-task and balance multiple initiatives without direct supervision.

  • Solid grasp of Microsoft Office using PowerPoint and Visio

Preferred Qualifications:

  • Deep domain and business process knowledge with multi-industry experience preferred

  • Familiarity with GM IT tools such as PPM, Galileo, Azure Dev Ops (ADO), etc.

Additional Description

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

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Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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