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Quality and Field Operations Coordinator (Level 6)

  • Location
    • Ramos Arizpe, Coahuila
  • Schedule Full time
  • Posted


La posicion es responsable apoyar la gestión de relaciones con proveedores logísticos y proveedores de servicios.
-Responsable de ejecutar entregables en apoyo de los objetivos comerciales de la organización de logística.
- Brinda soporte de una de las áreas clave dentro de la organización de Logística y / o Contenedores para garantizar que los objetivos comerciales se cumplan o superen en todas las áreas, incluidas las iniciativas de clientes, calidad, servicio, capacidad de respuesta, personas, productos y financieras.
- Se comunica dentro de la función, así como otras funciones, filiales externas, agencias reguladoras.
- Responsable de apoyar la gestión de relaciones con proveedores logísticos y proveedores de servicios.
- Influye en otros dentro de la organización para que acepten nuevos conceptos, prácticas y enfoques.
- Identificar problemas, actualizar o modificar métodos de trabajo que pueden ser complejos en el área de trabajo sin el beneficio de los procedimientos definidos.
- Promueve los valores de GM y toma decisiones centradas en el cliente.
Eliminando obstáculos y resolviendo problemas / quejas: Observa y avanza para eliminar obstáculos y resolver posibles problemas.

Additional Description

The Quality and Field Operation coordinator is responsible of assuring that all the units are delivered with zero defects during transportation to the final customer, this includes vandalism and damages that occurs either by the yard/port manager or carries that include Rail, Haulaway and Vessel or Ocean carriers.

This include not only the follow up of supplier performances but also this role is responsible to find root cause of the damages and work with suppliers to assure implementation of action plans to mitigate the condition.

 This role support GM Quality (central quality and plant quality) to coordinate that all the quality campaigns inspections that apply for vehicles in Mexico take place and vehicles are shipped according the standard defined and/or required.

Responsible to lead the repair process and the repair supplier at all GM sites providing continuous feedback, solving roadblocks and measure their performance.

Also, this position is accountable to coordinate the up fitted process performed by the suppliers at the VDCs or any other location designated for this activity.

Work as a team with CCA department on the supply of parts for vehicles required assuring that all restrictions or roadblocks are removed to successfully get parts on time.

This role is accountable to provide feedback to VSSM team in regards of the status and vehicles that are not saleable due to a damage or quality campaign as well as work together with them to define priorities.

This role is accountable for the performances of supplier on GM sites in terms of Quality and Safety during field operations.

Systems: Excel Advanced- Power BI

English: Advanced

Careers: Industrial Engineer/ International Trade

Diversity and inclusion are our strengths. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

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Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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