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Digital Product Designer

  • Location
    • Remote
  • Schedule Full time
  • Posted

Description

This is a remote position; the selected candidate can reside and perform the work from anywhere within the United States.

About the Role:

Our customer is our compass. Their needs are the foundation of our design, and they are the reason we do what we do.

Our growing Customer Experience Design Studio is looking for passionate and talented digital product designers to join our team. This role will require you to leverage your creative concepting skills to optimize device-specific interactions, while maintaining a wholistic view of how those touchpoints relate to the ecosystem and future-focus of products for the company.

Building connections, feeding the culture and establishing trust with team members and stakeholders is the foundation of successful product design. Your success in this role will hinge on your ability to collaborate with other designers, researchers, program managers, developers, and engineers.

We are looking for boldness and authenticity. We are makers. As leaders in the fastest growing industry today we are not here to follow. We seek individuals with a voice and vision, who design with compassion and empathy. If you are a thoughtful and talented designer who is looking to have real impact and make millions of customers' lives better, come join our team.

Responsibilities

  • Balance user needs, technical constraints, and business objectives to solve problems effectively
  • Craft interaction designs, advocating usability and user-centered design principles
  • Create design deliverables to communicate your work; including sketches, logic and flow, prototypes, wireframes, mockups, and specifications
  • Measure and analyze user experience research and testing to validate designs, get user feedback, and identify opportunities to improve the customer experience
  • Leverage various types of testing and data collection to create optimization strategies and inform design decisions
  • Work with product owners and key stakeholders to brainstorm and identify opportunities, executing them as a flawless part of the overall user experience

Additional Description

Requirements

  • 3+ years of experience creating user interfaces, digital products, or complex software applications across a range of channels
  • Formal degree or training in HCI, Digital Product Design, Interaction Design, Visual Design or related
  • Strong portfolio with work samples showcasing expertise in user experience design, creativity, and depth of thought
  • Open to feedback, knows how give and receive criticism, and how and when to defend design decisions
  • Experience incorporating research into the design process
  • Strong written, visual, and verbal communication skills
  • Proficient in common design tools like Figma, Axure, Illustrator, Photoshop, and Sketch

Key Abilities

Empathy: You are curious about how other people work, live, and think, you will enjoy meeting the users of our products, and thinking about design by visualizing yourself as one who will use it.

Communication: You possess superb communication skills and can speak to broad concepts as well as about fine detail through written and graphical media. You can convey design solutions through sketches and visualizations, as well as through prose.

Collaboration: You are an effortless collaborator and active listener. You work without ego. You welcome ideas from any source and are prepared to build on them to make the work of your team successful.

Comfort with Ambiguity: You are comfortable working in a space where problems and solutions are not well defined. You can cope with change, shift gears comfortably, and can decide and act without having the total picture.

Proactivity: You automatically solve for or know when to escalate foreseen problems before they become unmanageable. You speak up without hesitation or fear.

Growth Mindset: Your desire to learn and evolve surpasses your need to be right. You’re self-motivated, open to feedback, take criticism well and look for opportunities to improve yourself and your craft.

Preferred Qualifications

  • Prototyping experience (software and/or hardware development experience a plus)

Please only apply if you DO NOT need sponsorship to work in the Unites States now or in the future. We are unable to consider candidates who require sponsorship.

Compensation : The median level of salary compensation for this role is $72,435 to 115,709 USD Annual

Bonus Potential : An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits : GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

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About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

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Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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