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BrightDrop - Director of Product Management, Hardware

  • Location
    • Palo Alto, California
  • Schedule Full time
  • Posted


About BrightDrop:
At BrightDrop, we are reshaping e-commerce by developing smarter, greener, and more efficient ways to deliver goods and services to your door, while delivering a brighter future for the cities where we live. We are building an ecosystem of all-electric, zero-emissions delivery solutions – from electric vehicles, to the Trace and software that demonstrates real-time data to drive intelligent optimizations for e-commerce.

To deliver on our mission we are growing fast and building a team, based in Palo Alto, with offices in Atlanta and Detroit, that is customer-focused, agile and passionate about innovating for a more sustainable future.  From engineering to product management and operations, BrightDrop is looking for people who can combine a passion for technology and sustainability with high doses of curiosity and meticulous thinking to deliver a better future for generations to come. .

BrightDrop is striving to improve the communities where we live! We currently have rare opportunities to join a fast-growing team in early stages of design, and to have a real impact on the products, technologies and work processes.

About the Role:  

BrightDrop is looking for a customer-obsessed, nimble Director of Product Management with a passion for rolling up their sleeves to build life-changing products.  This leader will drive a small team to build cutting edge hardware products that empower enterprise customers to become net zero in their fulfillment operations.  They will own the hardware product vision, strategy and roadmap across all non-vehicular hardware products.

This is a unique, once-in-a-lifetime opportunity to create and scale products from the ground up, in a dynamic space ripe for disruption.  We are looking for an experienced Product leader who is excited to roll up their sleeves and tackle big, ambiguous and complicated problems.

Key responsibilities include:  

  • Develop and Execute Product Strategy and vision. Align product roadmap with others in BrightDrop ecosystem and with the company's overall business strategy.

  • Lead end-to-end product lifecycle management. Conduct market research, gather customer insights, and collaborate with cross-functional teams to define product requirements, features, and pricing strategies.

  • Create and maintain a comprehensive product roadmap that balances customer needs, business goals, and technological advancements. Collaborate with cross-functional teams to prioritize and execute initiatives effectively.

  • Establish business cases for new products and features, articulating costs and benefits.

  • Foster strong relationships and collaboration with vendors and internal stakeholders – including software and hardware engineers, designers, operations, marketing, sales, customer success, and customer care teams. Work closely to ensure successful product launches, resolve issues, and gather feedback for continuous improvement.  Communicate effectively vertically and horizontally across the organization.

  • Conduct ongoing competitive analysis to identify market trends, evaluate competitor offerings, and develop strategies to differentiate and grow our products. Stay abreast of industry advancements, emerging technologies, and regulatory changes.

  • Build and lead a diverse, high-performing product management team. Provide mentorship, guidance, and support to team members, nurturing their professional growth and development. Foster a culture of creativity, growth and collaboration.

  • Be the customer’s biggest advocate and ensure that decisions and enhancements are driven by customer insights and feedback. Continuously monitor customer satisfaction, conduct user testing, and gather feedback to improve product offerings.

Additional Description


  • 12+ years of Product Management experience creating products with hardware and software components for B2B or B2B2C

  • Previous experience leading cross-functional teams in a distributed environment

  • Domain knowledge of supply chain, logistics, transportation, or retail/e-commerce industries

  • Experience launching various products from cradle to grave, including finding product-market fit and scale

  • Strong bias to action, attention to detail, and resourceful attitude to take ownership and overcome obstacles, achieve goals 

  • Expert analytical know-how and nimble critical thinking 

  • Excellent verbal and written communication skills, with the ability to effectively communicate with individuals at all organizational levels

  • Bachelor’s degree required in business or related field; Startup experience preferred, MBA a plus

*This is a hybrid role based in Palo Alto, CA. Work will be performed onsite 2 or 3 days a week.

The expected base compensation for this role is: ($178,100 - $272,800 USD Annual). Actual base compensation within the identified range will vary based on factors relevant to the position.

Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

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Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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