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Process Integration Manager

  • Location
    • Shanghai, Shanghai
  • Schedule Full time
  • Posted

Description

•    According to the customer journey and in-depth understanding of customer needs, build robust sales business processes with cross teams’ collaborations.
•    Keep benchmarking other OEMs’ best practices and improve/optimize process design
•    Work close with all key business function stakeholders on process integrations; identify any missing gaps or interlocks and ensure a smooth process integration to support operation efficiency
•    Ongoing interact with function stakeholders and collect process feedbacks and continue to enhance process design
•    Closely work with digital teams on digital tools developments ., participate in the development of digital project portfolio management standards, the work/deliverables of each stage, review and approval mechanisms, and digital product approval processes and mechanisms, etc.
•    Use PMO approach to manage the progress, communication, quality, change, and risk of the digital department's project portfolio
•    Responsible for facilitating cross team and stakeholders on key milestone for digital tools signoffs and UAT testing
•    Participate in user tests and ensure the digital tools meet business needs
•    Jointly setup digital development tracking process and monitor the development process to ensure deliverables on time. 
•    Leverage from the front-line operational experiences, build an efficient and measurable operation process system. Compose SOPs such as operation guidance manuals, and operation standards book of core processes
•    Other daily front-line management support related work and temporary matters assigned by superiors

要求:
•    More than 10 years of sales operation and management experience work experience in Auto Industry, D2C model preferred. 
•    Have rich experiences in sales process design and iterations
•    Prefer experiences in digital tool development projects with practical experience in project management, digital product management and PMO.
•    Bachelor’s degree in related fields
•    With innovative and strategic, systematic and structured thinking.
•    With rich business experience and high cross team collaboration and communication capability.
•    Fluent Chinese and English communication skills.

Additional Description

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