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Retail Ops Assistant Manager

  • Location
    • Shanghai, Shanghai
  • Schedule Full time
  • Posted


*  Develop and communicate forecasts and sales reports across teams.

*  Support and review project reporting requirements and outputs.

* Perform analytics to analyze current sales tactics and operations within the company.

 * Build and drive various initiatives to support the Sales, Aftersales, and or Marketing operations.

*  Build and manage relationships both internally and externally i.e.; Marketing, Sales, Legal, Agencies, GM partners, etc.

*  Performs other related duties as assigned. 

Additional Description

This role will not only responsible for Retail daily operation, but also take the responsibility of sales data analysis.

Sales Data Analyst

  • Collect and analyze sales data to identify trends and opportunities for growth.
  • Collaborate with cross-functional teams to collect relevant data and provide such data to retail stores level to support frontline team identify issues, opportunities and risk by analysis sales data/reports, results in target achievement
  • Create reports and presentations to communicate sales data to stakeholders.
  • Maintain and update databases to ensure accuracy of sales data.
  • Provide routine update retail report for management team, such as daily sales report, weekly report, competitors sales report etc.
  • support team meetings by generate reports, PPT or other requested data report

Retail Operation

  • support our store on their daily operations, as a cross-backup with another Operation Manager
  • work closely with stores to support them on people related jobs, including staff recruitment arrangement, onboarding, off boarding process etc. to ensure all our store staff are following GM’s requirement
  • as a contact window for frontline staff and assist them to solve people related issues
  • Verify the monthly working hours of frontline store staff, assist the store manager in scheduling shifts reasonably,
  • Verify basic salaries and calculate sales commission.


  • Bachelor degree or above
  • 3 years working experience on the role or related
  • Good communication skills
  • Overall thinking and good analysis ability
  • Strong execution behavior towards to make things happen
  • Logical and strong analysis skills with good business sense
  • Good skills on office software

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

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General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.  We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire

Equal Employment Opportunity Statement (U.S.)

General Motors is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  

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