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GM Energy - Assistant Manager, In-Market Home Charging Programs

  • Location
    • Remote
  • Schedule Full time
  • Posted


GM Energy Home Product Delivery team is one of the most important organizations in General Motors. On the Product Delivery team, we are tasked with accelerating EV adoption through education, engagement, charging solutions, & infrastructure across all charging domains, serving multiple cohorts: customers, employees, dealers, and vehicle brands. The team works across the organization to accelerate EV adoption, deliver a superior shopper and owner experience, support the flawless launch of EVs, and develop new lines of business for GM.

The team values a strong sense of collaboration, diversity of thought and willingness to speak up for what is best for our customers, communities and company.

Reporting to the Manager, Home Product Delivery, the Assistant Manager, In-Market Home Charging Programs is responsible for developing and executing home charging programs for unidirectional and bidirectional/grid-tied products and services in conjunction with out vehicle brand teams and GM Energy partners.


  • Manage cross-functional relationships (Brand, Dealer/Field Team, Legal, Finance, Go-to-Market, Engineering, and Sales)
  • Develop customer experience and negotiate with external supplier (ie. Utilities, Grid Operators, Qmerit, EVgo and other potential partners/suppliers)
  • Define requirements for educational assets (training plans, Field Team assets, consult on customer case escalation training for EV Concierge and Customer Success teams)
  • Educational presentations (to audience of all backgrounds)
  • Create business plans & obtain leadership approval
  • Define IT requirements for maintenance and enhancements (if applicable)
  • Facilitate legal-approval process
  • Manage execution of programs and track overall program health

Organizational excellence

  • Instill a culture of organizational excellence, including proactive, collaborative, supportive engagement cross-company
  • Embrace data-driven & customer insights to inform plans, launches, and iterations
  • Establish a strong, effective, & empathetic rapport with teams across-company to ensure all programs launch flawlessly and with high Dealer, customer, stakeholder enthusiasm
  • Ensure a culture of performance: establish bold targets, key performance indicators, and proactively employ countermeasures based on performance of programs vs objectives
  • Develop and present GM internal leadership updates with pre-reads and compelling storytelling
  • Launch with excellence, celebrate success, learn from failure
  • Champion brand & country integration (Chevrolet, Cadillac, Buick-GMC) and ensure program status through effective communications
  • Meaningfully champion diversity, equity, and inclusion

Additional Description

Key Qualifications

  • Industry experience in renewable energy programs/Utilities/Solar/Home Energy Management/Transportation Electrification/Residential Charging Installation
  • 5 years professional experience in two or more of the following areas:  Field Team (Dealer experience), CCA, DRE (managing relationships with suppliers), Business Planner, Product Owner/Program Manager/Project Manager or Customer Operations Specialist
  • Experience and/or interest in Charging/Home Installation/EV lifestyle
  • Conversant in EVs and charging with a willingness to become a subject matter expert
  • Paragon of GM cultural behaviors
  • Key traits: curiosity, insight, determination, engagement
  • Proactive communication skills and maintenance of communication materials
  • Key competencies:
    • customer focus
    • collaboration & influencing
    • learning agility
    • persistence
    • project & resource management
    • quality orientation
    • results orientation
    • stakeholder orientation

This role is based remotely, but if you live within a 50-mile radius of Atlanta, Austin, Detroit, Warren, Pontiac, Milford or Mountain View, you are expected to report to that location three times a week, at minimum.



  • The expected base compensation for this role is $83,800 – $133,900 USD Annually.
  • Actual base compensation within the identified range will vary based on factors relevant to the position.

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