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Quality Torque and Compliance Lead

  • Location
    • Detroit, Michigan
  • Schedule Full time
  • Posted


On-site: This position requires an employee to be on-site on a full-time basis

Factory ZERO is our first, all-electric automotive assembly plant and the blueprint of General Motors' electric future! We have a corporate vision of “Zero crashes, Zero emissions, Zero congestion.” Our most novel products like the Hummer EV and our very first autonomous vehicle, Cruise Origin will be assembled right in this facility. This requires us to employ the most upbeat, capable, and innovative talent to ensure we meet the challenges of developing the new manufacturing processes required to assemble these outstanding products! We offer a multifaceted and inclusive work environment that questions the status-quo daily to strengthen our reputation. Selected candidates will have the opportunity to learn new skills and actively play an integral role in the development of new processes here at Factory Zero.

The Role:

The Quality Torque and Compliance Lead will be assigned to the Quality Assurance Team and be the point of contact for all Quality Torque and compliance related activities in Launch and steady state production. Work requires the ability to make decisions based on established procedure outlined in the Global Quality Requirements, Process Control Plans along with Tool & Equipment Bulletins compliance. Work is of a technical nature using independent judgment within the limits of GMS; focusing on Safety, People, Quality, Responsiveness, Cost, and Environment (SPQRCE).

This requires close coordination with the manufacturing leadership team and requires the individual to have a deep understanding of the build process throughout all shops as well the Global Quality Management System. The selected candidate must be capable of working with little direction, working well with all personnel on shop floor, and problem resolution. This is a people leader position, responsible for supervising a team of torque monitors. Success in this role will have this individual working closely with Plant Torque Coordinator, plant leadership, Global Manufacturing Engineering, Program Engineering, Quality Engineering and Fastening Process SMEs.

  • Torque-FTQ Key Release Report
  • TFTQ Troubleshooting and Support
  • Maintaining the Quality Torque Database
  • PTR Support With Quality Engineers
  • Plant SME for Datamyte Tooling and Software
  • Support Torque Monitoring Team and TM proficiency training
  • Lead Correlation Studies with GA torque coordinators
  • BIQ SME for BIQ-3 Bypass Management, BIQ-7 Capability Monitoring & Measurement Equipment, BIQ-8 Capability Review, BIQ-9 Preventative Action and BIQ-15 Repair and Rework (IRC)
  • Torque Pillar Lead Support
  • PCP Fastening Auditor
  • TIP Meeting Support
  • Quality Department Cost Champion
  • Department PFC Approver
  • Support Torque  Engineering projects including new, replacement, operations improvements.
  • Responsible to manage a 3rd party small tool team ensuring all T&E Bulletins and PCP’s are maintained and met
  • Support the yearly Torque Audit
  • Participates in functional area plant meetings and related functions to represent GA and to assist in improving the plant's performance goals
  • Work with General Assembly Production, Maintenance and Engineering to problem solve customer issues and developing short term corrective actions as well as long term irreversible solutions
  • Manage process-related projects including installation of new or replacement equipment, continuous improvement initiatives, and periodic repair and refurbishment
  • Occasionally lead maintenance team and supervise skilled trades to cover maintenance supervisor absence
  • Occasionally work weekends
  • Provides technical support and direction to support personnel within the organization
  • Investigates system and equipment problems and provides technical input in problem resolution
  • Works with Central office teams to promote common systems and best practices
  • Works with Torque Coordinator and plant leadership to develop cost estimates, investment forecasts, business cases, appropriation requests, and plans for process / torque related project activity
  • Assists in the development of a project support plan between plant, GMNA, and contractor resources. 
  • Assures common controls architecture for all new and revised tooling and equipment
  • Utilizes statistical methods for continuous improvement on plant systems
  • Enforces safe work practices as the highest priority and implements objectives for ergonomics, health/safety, and housekeeping
  • Maintains good working relationships with peers, hourly employees, union, management, supplier community and interfaces with necessary support functions outside of the assembly plant
  • Mechanical/Electrical aptitude with the ability to grasp complex systems easily
  • Develops and monitors planning timetables and project schedules
  • Maintain compliance with all Process Control Plans and Tool and Equipment bulletins relevant to all General Assembly Equipment and Processes
  • Maintain Error Proofing List and ensure all new or modified error proofing has passed User Acceptance Testing (UAT) requirements

Additional Description

Your Skills & Abilities (Required Qualifications):

  • 5+ years of experience within Automotive Manufacturing
  • Bachelor’s Degree in a technical field or equivalent experience related to Quality Systems and Torque Compliance.
  • Production floor group leader experience.
  • Vehicle Assembly Launch experience
  • Leadership skills including planning, scheduling, and implementation of project work by unionized plant trades or outside contractors.
  • Experience with Vehicle Assembly process equipment, knowledge of system engineering, software development & hardware integration.
  • Highly developed oral & written communication skills.
  • Thorough understanding of GM Safety policies, specifications, and audit module requirements.

This job may be eligible for relocation benefits


About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

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General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.  We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire

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