Description
Work Arrangement
This role requires an employee to be onsite on a full time basis.
The Role
This role will not only responsible for Retail daily operation, but also take the responsibility of Operation planning, budget control, vendor management and Operation optimization.
* Develop and communicate forecasts and sales reports across teams.
* Support and review project reporting requirements and outputs.
* Perform analytics to analyze current sales tactics and operations within the company.
* Build and drive various initiatives to support the Sales, Aftersales, and or Marketing operations.
* Build and manage relationships both internally and externally i.e.; Marketing, Sales, Legal, Agencies, GM partners, etc.
* Performs other related duties as assigned.
What You’ll Do
- Budget planning for Retail Operation team with reasonable and realistic forecast, to ensure retail business can run smoothly with fulfillment of critical resources
- Budget control, to monitor operation cost on daily basis and optimize the operation cost by improving operation efficiency.
- Vendor management, to make sure all operation related requests from front-line team can be delivered on timely basis by vendor and responsible for new vendor onboard, vendor bidding process etc.
- Daily Operation standardization and optimization, keep improving store operation efficiency by provide effective and creative solution, provide store daily operation standard and guideline to make sure TDG’s operation across the market can meet brand standard and image
- Retail Event cooperation and support, to work with Retail Marketing team and Sales planning team, Network Development team etc. to make sure a smooth execution of each store activities across the market with sufficient operation supports to frontline team.
- Work with cross-function teams to setup frontline operation process and keep optimizing, in order to help front-line team improve their performance from daily operation side and reduce daily operation cost.
- People management, good leadership skills to lead and motivate Operation team members deliver good performance to support front-line team.
- Customer centricity, keep customer experience and satisfaction as high priority during daily work, and need to put internal customer needs as the core of daily job as well.
Additional Description
Y ou r Skills & Abilities (Required Qualifications)
- Bachelor degree or above
- At least 3 years working experience on the role in DTC Auto industry
- Good communication skills
- Overall thinking and good analysis ability
- Strong execution behavior towards to make things happen
- Logical and strong analysis skills with good business sense
- Good skills on office software
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
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Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
