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GBST Payment and Billing Analyst (Night Shift)

  • Ubicación
    • Taguig City, National Capital Region (Manila)
  • Cronograma Full time
  • Publicado


About GM Energy

Are you passionate about being a part of a start-up that will transform General Motors? Are you interested in entering the fastest growing industry, Energy & Power? 
•    GM’s energy team was launched in 2021 and is rapidly growing. GM Energy products and solutions include energy infrastructure assets (such as energy storage and integrated charging systems) vehicle to grid capabilities and software platforms needed to operate and aggregate these assets on the grid.
•    GM energy’s mission is to provide integrated energy solutions for residential and commercial customers.  This team envisions a world with no grid outages, fully renewable energy, and decentralized energy resources. GM’s resources, reach, and all-EV future can deliver that future. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion.

Job Overview:

The role of the eMSP Billing & Reporting Analyst encompasses eMSP Public Charging customer refunds, payment adjustments, and assistance with reporting & reconciliation for GM and CSO’s. The purpose of this collaboration is to ensure efficient and accurate handling of financial transactions, enhance customer satisfaction, and maintain financial compliance. The analyst is required to perform manual customer refunds, adjustments, and exceptions, and preparing GM and seller reports for payment reconciliation. 

Primary functions:  


1.     Customer Billing Support

·       Refunds  

·       Adjustments  

·       Exceptions  

2.     Public Charging Reporting & Reconciliation

·       Assist Finance & Accounting with reporting & reconciliation between CSO & Adyen  

·       Assist Finance & Accounting with reporting & reconciliation with Adyen  

Key Responsibilities:  

  • Process manual customer refunds, adjustments, and exceptions in accordance with established policies and procedures. 
  • ·Review and analyze payment transactions to identify discrepancies, errors, or potential fraud. 
  • Collaborate with internal teams, such as EV Concierge and Finance, to resolve payment-related issues and provide exceptional customer support. 
  • Maintain accurate records of refund transactions, adjustments, and exceptions, ensuring proper documentation and adherence to compliance requirements. 
  • Assist in the reconciliation of payment data, ensuring accuracy and completeness. 

[Additional Description]

Qualifications and Experience

  • A Bachelor’s or Master’s degree in Business, Finance, Accounting, Engineering, IT or related field
  • Demonstrated ability to work cross-functionally, in an internal or external consulting role, with proven ability to effectively execute projects and deliver results
  • Detail oriented, with strong business acumen, and experience in evaluating financial measurements and project results
  • Internal controls experience and knowledge is preferable.
  • Experience in developing training manuals and conducting training is preferable.
  • Affinity with technology and/or familiarity with analytics tools and techniques
  • Highly motivated and willing to learn and take on new challenges
  • Excellent written and verbal communication skills
  • The candidate should be proficient in Power BI development, including report and dashboard creation.
  • Highly proficient in Microsoft Office applications

Important: Must be willing to work hybrid on NIGHT SHIFT.

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar.  Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades.  Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido. 

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.


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