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Home Energy Consultant and Salesforce Administrator (GM Energy - Night Shift)

  • Ubicación
    • Taguig City, National Capital Region (Manila)
  • Cronograma Full time
  • Publicado

Descripción

About GM Energy
Are you passionate about being a part of a start-up that will transform General Motors? Are you interested in entering the fastest growing industry, Energy & Power? GM’s energy team was launched in 2021 and is rapidly growing. GM Energy products and solutions include energy infrastructure assets (such as energy storage and integrated charging systems) vehicle to grid capabilities and software platforms needed to operate and aggregate these assets on the grid. This team envisions a world with no grid outages, fully renewable energy, and decentralized energy resources. GM’s resources, reach, and all-EV future can deliver that future. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion.

Job Overview

As a Home Energy Consultant, you will be a dual force in our sales team, adept at managing our CRM to optimize sales processes while also engaging directly with customers to promote and sell our clean energy solutions. Your role is critical in ensuring the high-quality management of our Salesforce system and driving the growth of our customer base through effective sales strategies.

Key Responsibilities:

CRM Management:

  • Oversee the administration of Salesforce CRM, including user management, data integrity, custom automation, and routine tasks crucial for maintaining a streamlined sales process.
  • Manually assign leads and manage a clean, well-organized database to ensure accuracy and accessibility for the sales team.
  • Create customized views and reports within Salesforce to facilitate efficient tracking and management of sales activities.
  • Act as the primary liaison for the sales team, collating feedback on system performance, tracking bugs, and coordinating with technical teams to implement necessary changes or enhancements.
  • Ensure ongoing optimization of the CRM to support sales operations, incorporating team feedback to continually refine processes and system functionality.

Direct Sales Engagement:

  • Identify potential customers and manage the full sales cycle from lead generation to deal closure.
  • Educate and advise customers on the benefits and savings of GM Energy solutions, positioning yourself as a trusted consultant in clean energy.
  • Build and maintain strong, lasting relationships with clients, ensuring high levels of satisfaction and loyalty.

Operational Excellence:

  • Facilitate training sessions for the sales team to maximize their use of the CRM in alignment with sales strategies.
  • Stay updated on new Salesforce features and industry trends to continuously improve our tools and processes.
  • Participate in strategic planning sessions, contributing insights from both CRM data and customer interactions to shape business strategies.

Working Conditions:

  • The role will require flexibility to adapt to peak sales periods, particularly in Q2, Q3, and Q4.
  • This is a collaborative, team-oriented position within a matrix organization that requires cross-functional interaction and decision-making.

[Additional Description]

Qualifications:

  • Proven experience as a Salesforce Administrator and a background in direct sales, preferably in the energy, solar power, or utilities sectors.
  • Strong understanding of CRM best practices and sales processes, with the ability to leverage both to drive business success.
  • Excellent interpersonal and communication skills, capable of effectively negotiating and building rapport with clients.
  • High level of initiative and ability to work independently in a dynamic, fast-paced environment.
  • Preferred: Salesforce certifications and a passion for sustainability and clean energy solutions.

Career Path:

  • This unique position offers the opportunity to develop expertise in both technical CRM management and strategic sales roles, with potential pathways to senior sales management or CRM system strategy roles.

Important: This is a night-shift (8:00 PM - 5:00 AM Manila Time), Hybrid Set-Up

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar.  Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades.  Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido. 

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a Careers.Accommodations@GM.com o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.

 

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