Vehicle Upfitting and Aftersales Commercial Manager

Descripción

Work Arrangement

The Role

• The position will be responsible for building up and manage vehicle personalization business, which will cover vehicle upfitting, retrofit, aftersales products sales in online and offline and supply chain management.

What You’ll Do

• Explore the new business opportunities for aftersales like accessory, chemicals, insurance, service plan, extended warranty etc.

• Build up an end-to-end business model which will include product portfolio, GTM strategy, sourcing, supply, sales, channels, P&L, IT system etc.

• Take lead on GMPI vehicle upfitting and retrofit program to improve the product competitive and carter for the Chinese customer demands according to China regulation and GM compliance.

• Oversee the market trend and best market practice to work out up-to-date plan and operation improvement. 

• Work with accessory engineering team and other products development teams to realize the sales in online and offline solution.

• Work with product marketing, design, branding, vendors etc, teams to manage the vehicle upfitting projects launch on time and in high quality.

• Be responsible for the P&L of the all channels sales and organize the training/coaching to implement all products/service in all channels.

• Monitor competitor’s strategy/plan, conduct research and generate new ideas to pipeline the service programs development plan.  

• Due to the initial phase of our business, the position will also be flexible to take other jobs to support cross functions.

[Additional Description]

Your Skills & Abilities (Required Qualifications)

Knowledge:

Broad Knowledge and experience of automotive aftersales commercial works

Broad knowledge and experience in e-commence and other traditional channels set up

Familiar with accessories business operation in automobile industry, both in OE and dealer

Broad Knowledge and experience of vehicle upfitting and aftermarket retrofit

Excellent experience in developing relationships with diverse stakeholders across the full cross section of business functions including external partners, supplier

Knowledge on digital and data application in business operation

Skills:

Complicated Project management

Analytical-structured thinking

High capability to drive innovations

Concept of customer research methods along with data analysis capability

Experience of involvement in Digital Services/digital concept is a plus

Experience/Education:

Bachelor’s degree or above.

10+ years’ experience of automotive aftersales

5+ year’s experience on aftersales commercial development, accessory and vehicle upfitting

OEM related experience will be preferred

Competencies:

Proficient in English listening, speaking, reading and writing.

Have a strong affinity, interpersonal communication and coordination skills and a sense of teamwork

Familiar with most office software

Strong ability to motivate people in an international environment

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar.  Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades.  Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido. 

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a Careers.Accommodations@GM.com o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.