Descripción
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.
The Role
The Transformation team within Global Business Solutions is passionate about driving a disruptive shift in strategy, structure, systems, processes, and technology across the enterprise. We strive to be global strategic business partners, delivering world class transformational solutions. We operate as a global organization, supporting various functions including Finance, Controllership, Purchasing, HR, Manufacturing, Sales, Marketing, and a growing list of new business partnerships.
What You’ll Do
- Provide world-class support for the GM Sales Reporting function, including hyper-care activities and user access management for multiple systems, business partner support, daily monitoring, issue management support, and on-going reporting requirements sustaining multiple regions and functions.
- Support communication to our business users
- Develop and present training materials to a global audience.
- Develop standardized reporting tools and dashboards to enhance the customer experience
- Design and maintain re-usable test cases and test strings to confirm new functionality for current and future testing as well as create a comprehensive test plans.
- Provide clear status in reporting during UAT for responsibility, escalation, and execution.
- Prepare validation evidence of test status through screen shots and test case progression.
- Update and maintain operations process, desk procedures and other documentation.
- Collaborate globally and cross-functionally with various partners across different business functions to understand business processes.
[Additional Description]
Your Skills & Abilities (Required Qualifications)
- A Bachelor’s or Master’s degree in Business, Finance, Accounting, Marketing, IT or related field
- 3+ years of relevant work experience in process transformation/developing reports and dashboards/ consulting.
- Demonstrated experience leveraging Operational Excellence, Lean Management, Design Thinking, or other structured methodologies to implement process improvements
- Detail oriented, with strong business acumen
What Will Give You A Competitive Edge (Preferred Qualifications)
- Experience with Agile / Scrum framework is preferable.
- Working level knowledge of Power BI and KNIME .
- Experience in managing end-to-end test cycles is preferable.
- Experience in developing training manuals and conducting training is preferable.
- Affinity with technology and/or familiarity with analytics tools and techniques
- Highly motivated and willing to learn and take on new challenges
- Excellent written and verbal communication skills
- Highly proficient in Microsoft Office applications, especially Excel.
Important: Must be willing to work in the NIGHT SHIFT (8PM - 5AM PH TIME).
Información sobre diversidad
General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar. Para obtener más información, visite Cómo contratamos.
Declaración de igualdad de oportunidades en el empleo (EE.UU.)
General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido.
Adecuaciones (EE.UU. y Canadá)
General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a Careers.Accommodations@GM.com o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.