Saltar al contenido principal

Staff Salesforce Technical Lead

  • Ubicación
    • Atlanta, Georgia
    • Warren, Michigan
  • Cronograma Full time
  • Publicado

Descripción

This role is categorized as hybrid. This means the successful candidate is expected to report to Warren, MI, Roswell, GA, Mountain View, CA, or Austin, TX three times per week, at minimum.

The Role

Digital Products Engineering (DPE) Commerce enables commerce between General Motors, GM Dealers, and consumers. From online vehicle shopping to service scheduling to buying parts, accessories and digital experiences, DPE Commerce focuses on every phase of commerce.


The ideal candidate will have extensive knowledge of Salesforce technologies and clouds, with a strong ability to translate business objectives into compelling proofs of concept (POCs), mockups, prototypes and convert business requirements into technical user stories for developers. This role requires excellent communication skills to effectively collaborate with both business stakeholders and technical teams. If you are passionate about creating intuitive user experiences on the Salesforce platform and can bridge the gap between business needs and technical solutions, we want to hear from you. . This position requires an individual who is hands-on with Salesforce, detail-oriented, adept in Salesforce design patterns and approaches to implement business logic with Salesforce, able to adapt under stressful conditions, can multitask, possesses solid technical communication and customer service skills. 


What You'll Do

  • Engage with business leaders, product owners, and users to understand objectives, requirements, and user needs.
  • Create intuitive and engaging UX/UI designs for Salesforce applications, ensuring alignment with business goals and user expectations.
  • Develop scenarios and journey maps to illustrate user interactions and enhance user experience.
  • Translate concepts into wireframes, mockups, and interactive prototypes using industry-standard design tools.
  • Utilize your deep understanding of Salesforce clouds (Sales Cloud, Service Cloud, Marketing Cloud, etc.) to design solutions that maximize platform capabilities.
  • Serve as a liaison between business and technical teams, articulating design concepts and decisions clearly and persuasively.
  • Perform usability testing and gather feedback to refine designs and improve user experience.
  • Keep up to date with the latest Salesforce features, UX/UI trends, and best practices to continually enhance our applications.
  • Maintain design standards and ensure consistency across all Salesforce applications and components.
  • Lead design thinking sessions and workshops to drive innovative solutions.
  • You will be required to have broad software project delivery experience in leading technical efforts developing applications using a variety of tools, languages, frameworks and technologies.
  • Demonstrate mastery of numerous Salesforce products, tools and/or technologies.
  • Design Integration Solutions or Integrate software with existing software/systems.
  • Possess technical writing knowledge around system design specification and user documentation of software systems and ensure compliance.
  • Understand and maintain compliance with GM standard methodology.
  • Provides mentorship, coaching and/or training to others as appropriate. Holds themselves and others accountable for demonstrating GMs values and cultural behaviors. Models GM behaviors and crafts a winning culture.
  • This role will also have direct responsibility for or will work closely with architects and/or data scientists to ensure code alignment with design.
  • Actively document implementations, so others can easily understand.
  • Perform other related duties as assigned.
  • Defines and leads corporate software strategy for new technology, highly complex features, or significant enhancements for current, new, or major programs.
  • Provide, technical leadership to execution teams for development and integration.
  • Leads comprehensive design analysis of design solution
  • Lead integration and verification testing f an integrated software build
  • Stays abreast of new technology and competitive products and defines GM direction.
  • Provide, communicate, and support common best practices among software community
  • Performs other related duties as assigned.
  • Performs as Subject Matter Expert (SME) for one or more platform or application components.
  • Actively participates in hiring, development of technical questionnaires, resume reviews and performs interviews
  • Participates in project eligible for patent application
  • Visibility: across Infotainment teams and sited

Your Skills & Abilities (Required Qualifications)​​    

  • Bachelor of Science or Bachelor of Arts Degree in a related field
  • 5+ years of leadership experience, including working with vendors.
  • Minimum of 8 years of professional UX/UI design experience, with significant time spent designing for the Salesforce platform.
  • Must have deep knowledge of Salesforce technologies and clouds, including Lightning Design System.
  • Proficiency in design tools such as Sketch, Adobe XD, Figma, or similar.
  • Excellent verbal and written communication skills, with the ability to present complex ideas clearly.
  • Basic knowledge of Salesforce development (Apex, Visualforce, Lightning Web Components) and ability to work closely with developers.
  • Experience working in an Agile/Scrum development process.
  • Strong analytical skills with a focus on user-centered design solutions.
  • Ability to collaborate effectively with cross-functional teams and adapt to changing project needs.

[Additional Description]

What Will Give You A Competitive Edge (Preferred Qualifications)​    

  • Advanced Education:  Master’s degree in Design, Human-Computer Interaction, or related field.
  • Experience:  10 years of professional UX/UI design experience, with significant time spent designing for the Salesforce platform, and other cloud technologies.
  • Salesforce certifications such as Salesforce Certified User Experience Designer, Salesforce Certified Platform App Builder, Salesforce Certified Administrator
  • Additional Salesforce Certifications  Such as:
    • Salesforce Certified Platform Developer I or II
    • Salesforce Certified User Experience Designer
    • Salesforce Strategy Designer
    • Salesforce Certified Platform App Builder
    • Salesforce Certified Administrator
  • User Research Expertise:  Proficiency in conducting usability testing, A/B testing, and interpreting analytics.

This job may be eligible for relocation benefits.

A company vehicle will be provided for this role with successful completion of a Motor Vehicle Report review.

Compensation: 

  • The expected base compensation for this role is: $165,000 and $298,800. Actual base compensation within the identified range will vary based on factors relevant to the position. 
  • Bonus Potential:  An incentive pay program offers payouts based on company performance, job level, and individual performance.
  • Benefits:  GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. 

#LI-CC1

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar.  Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades.  Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido. 

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a Careers.Accommodations@GM.com o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.

 

Quienes somos

Two GM employees talking in hallway

Our Culture

Working at GM

Driven by innovation and creating an environment to inspire, we embrace the responsibility to make our world better, safer and more equitable for all

A mother and two children spend quality time together in their backyard after work

Total Rewards

A better tomorrow begins with you

From day one, we’re looking out for your well-being— at work and at home— so you can focus on realizing your ambitions

Únete a la comunidad de talentos

Conozca las próximas oportunidades profesionales y eventos en Pendulum

Únete ahora
A scene of people in an office

Únete a la comunidad de talentos

Somos ambiciosos. Estamos comprometidos. Y traemos la pasión de la vida al trabajo. Comuníquese con nosotros para obtener más información sobre cómo comenzar su carrera en GM.

Buscar Oportunidades de Carrera Únete a nuestra Comunidad de Talento
Join Talent Community
Untitled Design (19) 2023 WME 4X White Linkedin Top Companies Logo White 2024 Diversityinc Award Just Award Bloomberg Award