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Parts Operation Manager

  • Ubicación
    • Shanghai, Shanghai
  • Cronograma Full time
  • Publicado

Descripción

Work Arrangement

This role requires an employee to be onsite on a full time basis.


The Role

The key role and responsibility of this position will cover the key areas below:


What You’ll Do

Parts Operation Strategy

Develop and lead Parts Operation team to achieve business target as required.

Setup clear business strategy and cadence of parts supply and fulfillment for different stages along with vehicle sales.

Resource plan alignment with different stakeholders to ensure parts business solution could be deployed efficiently and effectively.

Develop business timeline and roadmap, and closely track and check to identify any potential risk in advance.

Build and maintain good relationship with key stakeholders and partners including GM leadership, GMNA, SGM, Suppliers, etc.

Digital tool/BI solution design to ensure a good management approach.

Parts Launch Readiness for New Model Launch

Closely work with Product team and New Car Sales team to understand the new car cadence for future portfolio and setup parts readiness plan accordingly.

Closely work with Parts Engineering team to ensure the parts list release on schedule and correctness.

Lead the conversation with GMNA parts team to track the launch cadence, and ensure the delivery from GMNA.

Lead the process of parts planning, to deliver the Initial Order Quantity (IOQ) and Initial Stock Order (ISO) for dealer.

Lead the strategy and process for parts pricing for each new model, via a closely co-work with SGM team to conduct a smooth process.

Complete the IOQ by a well planned cadence via a closely co-work with SGM team to conduct a smooth process.

Parts Daily Operation and Continuously Improvement

Work with GMNA parts teams and SGM team to develop the standard process of parts operation, including release, pricing, packaging, ordering, supplier fulfillment, shipment channel, cost control, Custom claim, local warehousing, packaging, transportation, PAC, parts return, etc.

Lead the parts daily operation process to ensure an efficient and effective supply to meet the customer and dealer demand.

Manage the parts revenue and profit according to business plan and priority via closely work with x-functional teams.

Setup KPI metrics of operations and get alignment with NA and SGM, such ISO rate, fill rate, lead time, stock level, etc.

Track and monitor daily operation status to ensure the health of business. Identify the gap and potential risk in time, then lead the improvement continuously.

Develop and maintain the IT system for parts operation by leveraging existing system from NA and SGM, as well as system development/adjustment according to local sourcing solution.

Urgent Case Resolutions for Parts Supply

Setup a good mechanism of parts supply solution for urgent case in China, which is able to meet the business/customer needs.

Manage the resource plan properly (local & oversea), and conduct the implementation efficiently.

Closely work with X-functional team in GM including CCA, Engineering, Product, Quality, Finance, Sales, etc. to ensure a good communication towards the issue resolution. Escalate issue/risk properly in time to leadership.

Business Growth Opportunity Development

Make the long-term business plan to foresee the future business growth from parts operation perspective.

Setup parts local sourcing echo-system to support business strategy and priority, including planning, demanding analysis, channel sourcing, supplier management, operation tracking, etc.

Seek opportunity to cooperate with other GM regions to improve the business efficiency such as cost down, shorten lead time and enhance fillrate.

Lead industry study regarding the benchmark practice to propose new opportunity to refine parts operation continuously.

[Additional Description]

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar.  Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades.  Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido. 

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a Careers.Accommodations@GM.com o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.

 

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