Descripción

We are seeking a highly organized and proactive Fleet Sales Operations Specialist to support our European Fleet Sales team. In this role, based in our European headquarters in Zürich, you will be the go-to-person for operational requests from our fleet sales managers and external fleet partners.

To handle the various operational requests, you will work closely with multiple departments, enhancing workflows, improving efficiency, and maintaining a high level of customer and partner satisfaction.

If you have a hands-on mentality, excel at multitasking, enjoy problem-solving, and thrive in a dynamic environment, this role is a fantastic opportunity to contribute to a fast-growing team.

Key Responsibilities:

Support the entire fleet sales order fulfillment process, from order request to delivery, ensuring accuracy and timeliness.
Ensure that all orders are aligned with contractual agreements and meet customer expectations.
Support with internal compliance checks and approval requests to ensure orders are handled within our internal guidelines.
Support the operational onboarding of B2B sales partners & maintain accurate information to secure B2B sales partner’s operational capability.
Follow up on various operational customer requests promptly and professionally.
Identify and implement improvements for fleet sales operations.
Support & prepare reports for monthly fleet sales budget tracking.
Collaborate with cross-functional teams, including marketing, finance, legal and logistics, to support fleet sales initiatives.
Provide training and support to the fleet sales team on tools, processes, and best practices.

What you should bring:

Bachelor's degree in Business, Sales, Marketing, or a related field
Proven experience in sales coordination, order fulfillment, or a similar role.
Strong understanding of order processing, sales processes, and customer relationship management, ideally with a fleet sales background
Excellent organizational and project management skills.
Effective written and oral communication skills and interpersonal abilities.
Analytical mindset with proficiency in data analysis and reporting.
Problem-solving skills and the ability to make decisions under pressure.
Ability to thrive in a fast-paced, ambiguous and dynamic environment and adapt to changing priorities and market conditions.
Self-starter & hands on approach
Strong MS office skills, Salesforce experience will be beneficial
Fluent in English, good command of French and/or German will be an asset

What we offer:

Join a dynamic and international environment with a small, highly collaborative team.
Take the opportunity to shape fleet sales operations from the ground up and make a real impact.
Work on a broad range of topics, gaining diverse experience across fleet sales operations.

[Additional Description]

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar. Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido.

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a Careers.Accommodations@GM.com o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.