WMS Senior Systems Configurator

Descripción

The Role:

We are seeking an experienced WMS Senior Systems Configurator (Infor WMS Preferred) to lead the design, implementation, and support of warehouse management solutions within a fast-paced environment. This role requires a deep understanding of warehouse operations and extensive experience in configuring and troubleshooting Infor WMS systems to meet complex business needs.

Responsibilities include collaborating with cross-functional teams to analyze requirements, design solutions, execute testing, and provide post-deployment support. The ideal candidate will possess strong technical and communication skills, advanced SQL expertise, and a commitment to delivering high-quality, efficient, and scalable solutions. Additionally, mentoring junior team members and ensuring system alignment with organizational goals are key aspects of this role.

What You'll Do (Responsibilities):

• Possess a thorough understanding of the 4 walls of a warehouse and all the operational processes.
• Participate in the full lifecycle of Infor implementation and support projects, including information gathering, analysis, design, implementation, testing, and go-live processes as part of the GM Infor deployment team.
• Design and configure efficient Infor WMS solutions based on detailed requirements and system specifications.
• Demonstrate technical writing proficiency for system design specifications and user documentation of software systems.
• Collaborate with business teams to gather and understand issues/problems, recommending effective solutions.
• Develop and execute unit test plans, and assist in QA and UAT testing of the developed solution.
• Support business and IT partners with Infor WMS related inquiries.
• Deploy solutions into production following successful QA and UAT testing.
• Provide post Go Live Support after deploying the solution into production.
• Actively engage in the identification / remediation of software issues related to code or solutions quality, security, and/or pattern/frameworks and software usability or end user related issues:
  • Address any defects raised quickly with the intent of minimizing any impact to business.
  • Provide support and take lead in resolving any high priority tickets.
  • Have strong knowledge of maintaining and debugging live software systems. Analyze and understand the logs. Dedicatedly engage in the remediation of software issues related to code/solutions quality and/or security.
  • Diagnose server and network related issues that could impact production.
• Ensure high service delivery performance.
• Support integrating software with existing software/systems.
• Collaborate with architects and data scientists to ensure alignment with design patterns and frameworks.
• Manage Infor WMS environments, including application installation and patching.
• Mentor software configurators and review their work.

[Additional Description]

What You'll Need (Required Qualifications):

• Bachelor’s degree required
• 5+ years of direct experience and knowledge of WMS (Infor WMS or equivalent) implementations, troubleshooting and support
• Proficiency in applying base WMS functionality and configurations to meet client/business needs
• Expertise in researching and recommending custom designs to resolve business challenges
• Knowledge and experience with configuration of highly complex COTS application
• Ability to interpret business requirements into application configuration tasks
• Research and recommend custom design to resolve client/business issues/problems
• Strong SQL Server and SQL language knowledge

People Skills:

• Great communication skills (oral and written) and ability to work independently or in group settings as needed
• Great attitude and commitment to get the job done

What Will Give You A Competitive Edge (Preferred Qualifications):

• Experience with additional INFOR solutions, such as INFOR SCE, OS, and BIRT reporting tools
• Strong technical and non-technical presentation skills, with the ability to communicate complex topics to non-technical audiences
• Ability to work effectively across business and IT functions
• Familiarity with relational database concepts and Unix
• Preferred experience with Agile, Scrum, iterative, or waterfall development methodologies
• Understanding of end-user devices and their configurations, including printers
• Experience in creating and supporting labels and reports

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. PLEASE DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

•This job may be eligible for relocation benefits.

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Adecuaciones (EE.UU. y Canadá)

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