Descripción

Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to Warren three times per week, at minimum.

The Role

Global Customer Research (GCR) is seeking talented, hard-working individuals to gather, analyze and synthesize the voice of the customer data to inform and impact internal client decisions, which is an essential role to fulfill the value of keeping the customer at the center of everything we do at GM. We are looking for individuals that are driven to understand the “Why’s” and identify “Implications” of the data.

What You'll Do

Provide internal teams with consumer and market insights – including Brand Teams, Product Teams, Marketing, Planning, Program Management, Engineering, and Design.
Develop and deliver effective presentations to inform business decisions and strategic initiatives to multiple GM leadership levels and organizations.
Assist research manager in framing the specific learning objectives of the internal client for primary research.
Work alongside the research manager to apply appropriate research methodologies that will best fulfill the research goal.
Develop quantitative questionnaires and qualitative discussion guides.
Monitor primary research study execution and respond appropriately throughout; collect, review, and analyze market research results using DIY tools as well as supplier-assisted fieldwork.
Identify key insights from data analysis.
Conduct special analyses utilizing current data, secondary data sources or industry trends to further enhance the research findings.
Build the required purchasing documents and monitor supplier invoices.
Duties may include management of a large-scale annual tracking study, including identification of study topics, analysis, and reporting, as well as internal client and supplier relationships.

[Additional Description]

Your Skills & Abilities ( Required Qualifications)

Bachelor’s degree
2-3 years of Market Research or related work experience
Willingness to ask questions, take initiative and be resourceful.
Confidence to help guide internal clients through research planning, execution, and insight phases.
Demonstrated ability to work well in a collaborative team environment.
Strong critical thinking and analytical skills; ability to work with cross-tabs and raw data sets.
Excellent interpersonal skills and ability to work well with cross-functional teams (Brand Teams, Global Research Teams, Product Teams, Marketing, Planning, Engineering, Design and suppliers).
Outstanding organizational/project management skills with attention to details
Ability to work on multiple projects simultaneously, managing deliverables and deadlines.
Strong written & oral communication skills; ability to present confidently to senior leadership.
Proficient in the use of Word, PowerPoint, and Excel.
Understand the principles of AI and use cases in Market Research.

What Will Give You A Competitive Edge ( Preferred Qualifications)

Advanced degree or marketing research related certifications
Experience using M-Tab
Experience using Qualtrics platform (programming, java script, Stats IQ, XM Directory) as well as other DIY survey/sampling tools
Familiarity with statistical concepts and applications
Familiarity with both quantitative and qualitative market research methodologies including Conjoint and Max Diff

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

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Información sobre diversidad

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Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido.

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a Careers.Accommodations@GM.com o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.