Descripción

Remote - This role is categorized as remote. This means the successful candidate may be based anywhere in Calgary and is not expected to report to a GM worksite unless directed by their manager.

The Role:

The successful candidate will focus on and be measured on the following 4 key areas:

Drive retail sales and market share performance
Drive order coverage
Improve Customer Satisfaction and retail experience
Drive adjacency revenue performance: Accessory sales & OnStar

What You’ll Do (Responsibilities):

Sales & Share Performance

Achieve retail sales and share objectives for the District through implementation of District, Calgary Key City & Dealer Action plans
Identify sales opportunities on the District & Calgary Key City through analysis of sales, inventory and share data to increase performance
Develop plans and strategies to maximize vehicle ordering coverage to drive retail sales

Improve Customer Satisfaction and Retail Experience

Build a culture of customer focus within the Dealers and ensure processes and procedures are in place to support customers and build advocacy
Drive CSI performance and improve negative impact Dealership performance
Manage customer complaint issues appropriately and support resolving them with a “win-win” orientation
Champion improvement in retail digital customer experience and implementation of retail innovation that support retail experience improvement

Adjacency Performance

Drive Accessories revenue performance with strong (LPO) upfront ordering as well as effective showroom selling and merchandising (ACO) strategy implementation
Drive OnStar activations with Welcome Call onboarding & Mobile App usage
Drive GM Financial Leasing Penetration

[Additional Description]

Your Skill & Abilities (Required Qualifications):

5 years of relevant work experience (District Sales Manager experience preferred)
Excellent communication, interpersonal and leadership skills
Outstanding analytical abilities combined with strong decision-making skills
Ability to work independently and in cross-functional environments
Understanding of OEM distribution processes, field sales tools and reports
Willingness to travel and to work extended hours on occasion if required (eg. month-end)
Valid Driver’s License
This role will be located in Calgary, AB

Preferred Qualifications:

Prior District Manager Sales experience preferably 2 years

Education and Training:

Undergraduate Degree preferably in Business and/or MBA

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE

Benefits:

The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:

Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
Healthcare, dental and vision benefits including health care spending account and wellness incentive.
Life insurance plans to cover you and your family.
Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.
GM Vehicle Purchase Plan for you, your family, and friends.

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar. Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido.

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a [email protected] o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.