Descripción

Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to Concord, NC on a full-time basis. This position is scheduled for the afternoon shift , running from 10:30 AM to 7:00 PM, with the possibility of weekend work as needed.

The Role

We’re looking for a hands-on, detail-oriented Motorsports Simulation Operations Support Engineer to join our team at the GM Motorsports. This role is critical to ensuring the smooth operation, maintenance, and reliability of high-performance simulation systems that support our race teams.

The ideal candidate will be a strong troubleshooter with a passion for solving complex technical issues and a proactive approach to system maintenance. You'll be the go-to person for making sure our simulators are running at peak performance—supporting the drivers, engineers, and teams that rely on them.

What You'll Do

System Support & Troubleshooting:

Diagnose and resolve hardware, software, and network issues affecting simulator operations.
Provide real-time technical support during simulation sessions, ensuring minimal downtime.
Coordinate with cross-functional teams to escalate and resolve persistent or complex issues.

Maintenance & Reliability:

Develop and implement preventive maintenance schedules to maximize simulator uptime.
Track system health and performance and perform routine checks to identify potential failures before they happen.
Maintain logs of maintenance activities and system updates.

Operations & Performance:

Ensure all simulator systems are calibrated, configured, and optimized for daily use by race engineers and drivers.
Support software updates, system integrations, and configuration changes as needed.
Collaborate with engineering teams to ensure simulation hardware/software meets current technical requirements.

Documentation & Process Improvement:

Create and maintain clear technical documentation, including system diagrams, checklists, and SOPs.
Identify opportunities to improve system reliability, reduce downtime, and streamline operations.

#LI-LP2

[Additional Description]

Your Skills & Abilities (Required Qualifications)

5 or more years of industry related experience
2+ years of hands-on experience supporting or maintaining Driver-in-the-Loop (DIL) simulator or related systems —preferably within a motorsports environment or other high-performance vehicle development programs.
Strong troubleshooting skills across hardware, software, and networks.
Comfortable working in high-pressure, fast-paced environments.
Excellent communication, documentation, and organizational skills.
This position is for an afternoon shift, with core working hours from 10:30 AM to 7:00 PM . Availability for occasional weekend work is required based on project or operational needs.
This job may be eligible for relocation benefits.

What Will Give You A Competitive Edge (Preferred Qualifications)

Experience working with race teams or in a motorsport simulation environment.
Familiarity with simulation platforms and tools such as rFpro, Concurrent Real-Time systems, and Driver-in-the-Loop (DIL) setups.
Proficiency in scripting or automation using Python or C#.
Understanding of vehicle dynamics, real-time systems, or hardware-in-the-loop (HIL) environments.
Ability to quickly adapt to evolving tools and workflows in a high-performance engineering setting.

Información sobre diversidad

General Motors se compromete a ser un lugar de trabajo en el cual no solo no haya discriminación indebida, sino que fomente con sinceridad la inclusión y el sentido de pertenencia. Creemos firmemente que la diversidad del personal crea un entorno en el cual nuestros empleados pueden prosperar y desarrollar mejores productos para nuestros clientes. Instamos a los candidatos interesados a que revisen las responsabilidades y aptitudes clave para cada puesto y se postulen para los puestos que coincidan con sus habilidades y capacidades. Es posible que, cuando corresponda, se les pida a los solicitantes que están en el proceso de contratación que completen satisfactoriamente una o más evaluaciones relacionadas con su función y/o una evaluación previa al empleo antes de comenzar a trabajar. Para obtener más información, visite Cómo contratamos.

Declaración de igualdad de oportunidades en el empleo (EE.UU.)

General Motors se enorgullece de ser un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, nacionalidad, discapacidad o condición de veterano protegido.

Adecuaciones (EE.UU. y Canadá)

General Motors ofrece oportunidades a todos los solicitantes de empleo, incluyendo las personas con discapacidades. Si necesita una adecuación razonable para ayudarle con su búsqueda o solicitud de empleo, envíenos un correo electrónico a [email protected] o llámenos al 800-865-7580. En su correo electrónico, incluya una descripción del puesto específico que está solicitando, así como el título del empleo y el número de solicitud del puesto que está solicitando.