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Home Energy Consultant and Salesforce Administrator (GM Energy - Night Shift)

  • Emplacement
    • Taguig City, National Capital Region (Manila)
  • Horaire Full time
  • Posté

Description

About GM Energy
Are you passionate about being a part of a start-up that will transform General Motors? Are you interested in entering the fastest growing industry, Energy & Power? GM’s energy team was launched in 2021 and is rapidly growing. GM Energy products and solutions include energy infrastructure assets (such as energy storage and integrated charging systems) vehicle to grid capabilities and software platforms needed to operate and aggregate these assets on the grid. This team envisions a world with no grid outages, fully renewable energy, and decentralized energy resources. GM’s resources, reach, and all-EV future can deliver that future. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion.

Job Overview

As a Home Energy Consultant, you will be a dual force in our sales team, adept at managing our CRM to optimize sales processes while also engaging directly with customers to promote and sell our clean energy solutions. Your role is critical in ensuring the high-quality management of our Salesforce system and driving the growth of our customer base through effective sales strategies.

Key Responsibilities:

CRM Management:

  • Oversee the administration of Salesforce CRM, including user management, data integrity, custom automation, and routine tasks crucial for maintaining a streamlined sales process.
  • Manually assign leads and manage a clean, well-organized database to ensure accuracy and accessibility for the sales team.
  • Create customized views and reports within Salesforce to facilitate efficient tracking and management of sales activities.
  • Act as the primary liaison for the sales team, collating feedback on system performance, tracking bugs, and coordinating with technical teams to implement necessary changes or enhancements.
  • Ensure ongoing optimization of the CRM to support sales operations, incorporating team feedback to continually refine processes and system functionality.

Direct Sales Engagement:

  • Identify potential customers and manage the full sales cycle from lead generation to deal closure.
  • Educate and advise customers on the benefits and savings of GM Energy solutions, positioning yourself as a trusted consultant in clean energy.
  • Build and maintain strong, lasting relationships with clients, ensuring high levels of satisfaction and loyalty.

Operational Excellence:

  • Facilitate training sessions for the sales team to maximize their use of the CRM in alignment with sales strategies.
  • Stay updated on new Salesforce features and industry trends to continuously improve our tools and processes.
  • Participate in strategic planning sessions, contributing insights from both CRM data and customer interactions to shape business strategies.

Working Conditions:

  • The role will require flexibility to adapt to peak sales periods, particularly in Q2, Q3, and Q4.
  • This is a collaborative, team-oriented position within a matrix organization that requires cross-functional interaction and decision-making.

[Additional Description]

Qualifications:

  • Proven experience as a Salesforce Administrator and a background in direct sales, preferably in the energy, solar power, or utilities sectors.
  • Strong understanding of CRM best practices and sales processes, with the ability to leverage both to drive business success.
  • Excellent interpersonal and communication skills, capable of effectively negotiating and building rapport with clients.
  • High level of initiative and ability to work independently in a dynamic, fast-paced environment.
  • Preferred: Salesforce certifications and a passion for sustainability and clean energy solutions.

Career Path:

  • This unique position offers the opportunity to develop expertise in both technical CRM management and strategic sales roles, with potential pathways to senior sales management or CRM system strategy roles.

Important: This is a night-shift (8:00 PM - 5:00 AM Manila Time), Hybrid Set-Up

Renseignements sur la diversité

General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés.  Pour en savoir plus, consultez notre processus de recrutement.

Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)

General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi.  Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant. 

Aménagements (É.-U. et Canada)

General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse Careers.Accommodations@GM.com ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.