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Contractual Manager

  • Emplacement
    • Warren, Michigan
  • Horaire Full time
  • Posté

Description

​Th i s role is categorized as hybrid . This means the successful candidate is expected to report to Warren - Cadillac Tower three times per week, at minimum.

This job is not eligible for relocation benefits.  Any relocation costs would be the responsibility of the selected candidate.

Role

The Dealer Contractual Group (DCG) is responsible for collaborating and partnering with stakeholders to process dealer contractual change requests and ensure/support dealer's compliance to the GM Dealer Sales and Service Agreement.  The Contractual Manager oversees a portfolio of change request to update pertinent dealer information.  Change requests must be processed timely with adherence to the Dealer Sales and Service Agreement and respective state statutes. The Contractual Manager is the subject matter experts on GM Policy, Processes and Procedures.

Role Responsibilities

  • Process contractual changes consistent with the state franchise statutes and the Dealer Sales and Service Agreement
  • Collaborate with Dealers and GM stakeholders to secure documentation to process change requests
  • Assist Dealers, Dealer Candidates and GM field personnel to input information as needed to complete proposals in the Dealer Contractual Information Change Request (DCICR) system
  • Partner with Subject Matter Experts such as GM Legal and the Market Analysis Team to complete proposals
  • Counsel Dealers and GM field personnel on GM Dealer Contractual Group (DCG) policies and procedures
  • Meet with GM stakeholders and attorneys on Dealer proposals and current dealer network activities
  • Prepare Dealer contracts and GM Program Enrollment Forms
  • Complete Dealer activations and update Dealer information in appropriate GM systems
  • Maintain accurate contractual dealer data in the Dealer Network Planning System
  • Process and manage Dealer and GM Leadership requests
  • Leverage appropriate Check Sheets and template letters to complete change requests
  • Draft relevant custom dealer letters for Management/Legal review in response to Dealer questions and/or concerns regarding contractual/policy issues
  • Draft professional correspondence to respond to dealer change requests
  • Conduct financial analysis using excel based financial reports
  • Analyze candidate sales and profit forecasts and provide dealers with insight from composite groups
  • Complete Area Primary Responsibility (APR) notice requirements as outlined in the GM Sales and Service Agreement
  • Request and review background checks for Dealer candidates and other relevant parties
  • Complete Dealer add point information worksheets with information and exhibits provided by Dealer Network Planning and Investments (DNPI)
  • Provide deposition or testimony regarding the processing of the Dealer requests as required by Legal
  • Communicate internally and externally as necessary to complete business activities
  • Provide support to Dealers and GM personnel on the execution of contractual documents using the electronic signature process (GM E-Signature)
  • Participate in continuous improvement activities to improve processes and increase productivity
  • Maintain accurate electronic dealer files in the Dealer Management System (DMS) by uploading pertinent documents
  • Review DCG working files hosted in SharePoint annually to identify and remove select working files to ensure accurate compliance with ILM policies and procedures per the direction of the Dealer Organization Managers
  • Analyze, track, maintain and provide information on Dealer requests for quality control within the Dealer Contractual Information Change Request (DCICR) System
  • Assist Dealers with re-contracting activities
  • General office work related to processing Dealer requests and maintaining dealer files such as sending and retrieving faxes, routine scanning and copying etc.
  • Generate and distribute program enrollment forms to program coordinators
  • Manage outgoing and incoming email and mail

[Additional Description]

Required Qualifications

  • Bachelor's degree
  • Strong computer skills in Microsoft Office products (Word, Excel, PowerPoint) and in managing database information
  • Strong attention to detail and the ability to multi-task
  • Effective analytical, statistical, and problem-solving skills
  • Good planning and organizational skills
  • Good oral, written and communication skills
  • Highly motivated
  • Good interpersonal skills and willingness to work in teams

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

#LI-MO

Renseignements sur la diversité

General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés.  Pour en savoir plus, consultez notre processus de recrutement.

Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)

General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi.  Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant. 

Aménagements (É.-U. et Canada)

General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse Careers.Accommodations@GM.com ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.