Description
Remote - This role is categorized as remote. This means the successful candidate may be based anywhere in Calgary and is not expected to report to a GM worksite unless directed by their manager.
The Role:
The successful candidate will focus on and be measured on the following 4 key areas:
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Drive retail sales and market share performance
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Drive order coverage
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Improve Customer Satisfaction and retail experience
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Drive adjacency revenue performance: Accessory sales & OnStar
What You’ll Do (Responsibilities):
Sales & Share Performance
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Achieve retail sales and share objectives for the District through implementation of District, Calgary Key City & Dealer Action plans
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Identify sales opportunities on the District & Calgary Key City through analysis of sales, inventory and share data to increase performance
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Develop plans and strategies to maximize vehicle ordering coverage to drive retail sales
Improve Customer Satisfaction and Retail Experience
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Build a culture of customer focus within the Dealers and ensure processes and procedures are in place to support customers and build advocacy
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Drive CSI performance and improve negative impact Dealership performance
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Manage customer complaint issues appropriately and support resolving them with a “win-win” orientation
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Champion improvement in retail digital customer experience and implementation of retail innovation that support retail experience improvement
Adjacency Performance
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Drive Accessories revenue performance with strong (LPO) upfront ordering as well as effective showroom selling and merchandising (ACO) strategy implementation
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Drive OnStar activations with Welcome Call onboarding & Mobile App usage
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Drive GM Financial Leasing Penetration
[Additional Description]
Your Skill & Abilities (Required Qualifications):
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5 years of relevant work experience (District Sales Manager experience preferred)
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Excellent communication, interpersonal and leadership skills
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Outstanding analytical abilities combined with strong decision-making skills
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Ability to work independently and in cross-functional environments
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Understanding of OEM distribution processes, field sales tools and reports
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Willingness to travel and to work extended hours on occasion if required (eg. month-end)
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Valid Driver’s License
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This role will be located in Calgary, AB
Preferred Qualifications:
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Prior District Manager Sales experience preferably 2 years
Education and Training:
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Undergraduate Degree preferably in Business and/or MBA
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE
Benefits:
The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:
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Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
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Healthcare, dental and vision benefits including health care spending account and wellness incentive.
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Life insurance plans to cover you and your family.
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Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.
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GM Vehicle Purchase Plan for you, your family, and friends.
Renseignements sur la diversité
General Motors est résolue à être un lieu de travail qui est non seulement exempt de discrimination illégale, mais aussi un endroit qui favorise véritablement l'inclusion et l'appartenance. Nous sommes convaincus que la diversité de la main-d'œuvre permet de créer un environnement dans lequel nos employés peuvent s'épanouir et développer de meilleurs produits pour nos clients. Nous encourageons les candidats intéressés à consulter les principales responsabilités et compétences requises pour chaque rôle et à postuler à tout poste qui leur correspond. Dans le cadre du processus de recrutement, les candidats peuvent devoir, le cas échéant, réussir une évaluation liée au poste ou une présélection d'emploi avant d'être embauchés. Pour en savoir plus, consultez notre processus de recrutement.
Déclaration concernant l'égalité d'accès à l'emploi (É.-U.)
General Motors est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Tous les candidats qualifiés seront pris en compte, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine ethnique, aux situations de handicap ou au statut protégé d'ancien combattant.
Aménagements (É.-U. et Canada)
General Motors offre des occasions à tous les chercheurs d'emploi, y compris les personnes handicapées. Si vous avez besoin d'un accommodement raisonnable pour vous aider dans votre recherche d'emploi ou la soumission de votre candidature, envoyez-nous un courriel à l'adresse [email protected] ou appelez-nous au 800 865-7580. Veuillez inclure dans votre courriel une description spécifique du type d'accommodement demandé, ainsi que le titre d'emploi et le numéro de demande du poste auquel vous postulez.