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Digital Enablement Senior Analyst (Training Lead)

Description

Upskill your Career, Make an Impact

Are you a bold innovator who is energized by challenging the status quo? Does collaborating cross functionally with partners and transforming their ideas into cost saving solutions excite you? Are you looking for an innovative environment to put your Digital skills to the test?   Are you looking for a work culture that encourages career upskilling and individual autonomy to deliver high value impact digital solutions?  If so, the Global Business Solutions Digital Transformation Team has an opportunity that will challenge you and leverage your outstanding talent. Upskill your career!  Make an impact at GM!

The Digital Transformation Team

The Digital Transformation Team within Global Business Solutions is passionate about enabling digital solutions that empower our business partners to derive immediate value from innovative tools and technology.  Our objective is to connect the business to underlying data assets & tools for analytics, predictive modeling, and automation to generate business value and efficiency.  Develop customer centric solutions for our strategic partners based on need, complexity, and process maturity.  And upskill our workforce to leverage the latest digital tools to drive efficiencies in their daily activities.  And collaborate with our global service centers to scale our impact.

As a Member of the Team

We are seeking a talented and passionate Digital Enablement Senior Analyst - Training Lead . In this role, you will be part of the team responsible for addressing the digital enablement needs of our most valuable asset, our people. This team accelerates adoption of digital automation and analytics by cultivating experiences and platforms that will upskill and broaden our workforce’s capabilities to prepare for the ‘future of work’.

As the Digital Enablement Senior Analyst – Training Lead, you will consult with GM’s organizations to assess their digital training needs and support their digital transformation success. You will work cross-functionally to support the design and execution of the digital enablement strategy and be a champion for digital upskilling.

The successful candidate will have a natural, human-centric approach to instructional design and development. This person will be comfortable with ambiguity and able to build strong partnerships with all levels of the organization, including business partners and key stakeholders. The person in this role should be a continuous learner, staying current on new approaches to adult learning methods. With a positive and engaging approach, this role will support the workforce with tools and skills that help inspire confidence in digital upskilling. This role requires strong project management skills, excellent communication skills, and the ability to move fast in an ever-changing environment.

Core Responsibilities

  • Lead development and execution of strategic plan for digital growth and adoption of data and analytic tools and methodologies

    • Assess organizational and regional/global digital readiness

    • Design and Implement global training curriculum to include internally curated and external training content

    • Monitor progress, measure engagement and gather/implement feedback from upskilling program participants

  • Oversee Digital Training Hub platform of self-service and hands-on training courses

  • Support Digital Accelerator Program via curriculum development and delivery

  • Support Digital Fitness Assessments to assess user training needs and build corresponding personalized training plans

  • Create, own and update training materials and supporting tools that meet the ever-changing needs of the business

  • Lead knowledge sharing sessions and upskilling efforts within the GBS Digital Transformation Team

  • Provide team and capability overview sessions as requested by business partners

Competencies

  • Storytelling - Embeds an idea in a narrative or story that is relevant in order to improve understanding, shape vision and create change

  • Autonomous Advancement - Mindset that challenges conventional boundaries and looks for new opportunities across all aspects of a program or project with minimal formal guidance

  • Collaboration – Demonstrate effective collaboration skills up, down and across the organization

  • Customer Orientation – Prioritizes needs of customers and fosters custom relationships or experiences to ensure satisfaction with a product, service, or solution


Additional Description

Qualifications

  • Bachelor’s degree or equivalent experience in analytics, IT, education/training, finance, marketing/sales, operations and/or consulting

  • Minimum 5 years professional experience

  • Expert in MS PowerPoint and collaboration tools

  • Agility mindset – learns quickly when facing new problems. Is a determined and versatile learner, open to change, feedback and brings structure to an ambiguous environment

  • Knowledge and hands-on experience of analytics and automation tools a must

  • Excellent storyteller with a demonstrated ability to deliver findings and recommendations in a compelling and engaging way

  • A critical thinker with an inquisitive nature, a hunger for knowledge, and drive to do the right thing


About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.