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Embedded Controls-Issue Resolution Team


Onsite: This position requires an employee to be onsite on a full time basis

The Role

Embedded Controls Issue Resolution Team (IRT) represents the Electrical SMT (System Management Team) at both the pre-production build site and vehicle assembly plant. The Embedded Controls IRT is responsible for driving resolution of all software build-related issues for the Electrical SMT and serves as the "Boots on the Ground". This role works in close collaboration with the VSIE (Vehicle Systems Integration Engineer), Controls Manager, Electrical VSE (Vehicle Systems Engineer), and the QE (Quality Engineer), engaging engineers from across the Electrical SMT. This is a very "hands on" assignment with focus around software and calibration. This assignment also provides a unique opportunity to learn about many vehicle systems as well as the manufacturing and vehicle launch processes. This role reports through the Electrical Program Execution Team.


  • Assume leadership responsibility for all software build related issues for the Electrical SMT

  • Support EVC (Electric Verification Check) flash and functionality activities

  • Create and maintain a validation file to confirm module bootloader/software fidelity during pre and post lab check at the Pre-Production Operation (PPO) facility

  • Track Electrical software PRTS issues and ensure that owners provide timely and effective closure

  • Participate in VCIT meeting to review all software issues and timing with DREs

  • Support the QE in completing the PRTS 4-Diamonds as well as reject or approve Electrical PRTS issues at Launch PRC stage

  • Provide proper preliminary root cause analysis to ensure appropriate assignment of PRTS issues

  • Ensure all Process Change opportunities are reviewed. (Diamond 5)

  • Coordinate Engineering Try-Outs (ETO) and Plant Trial Runs (PTR)

  • Track DTC ignores and any deviations implemented throughout IVER phase & review for next build event to ensure proper documentation submitted in Deviator

  • Provide and implement containment plans as required

  • Track/monitor breakpoints of containment and corrective action

  • Present top issues at build event meetings (Daily Easel Board Review, VIRT, Wall Review)

  • Escalate unresolved issues to Electrical SMT Engineering Group Manager and Director

  • Ability to travel as required without notice

Additional Description


  • Bachelor of Science in Engineering (Electrical Preferred)

  • 2+ years of experience in the field or in a related area

  • Understanding of engineering theory and principles of design

  • Good oral and written communication skills

  • Strong interpersonal skills involving ability to work effectively cross-functionally and cross-culturally

  • Ability in integration and system understanding

  • Extensive level of analytical ability where problems are unusual or difficult

  • Extensive level of interpersonal skills to work effectively with others

  • Thorough understanding of manufacturing processes

  • Extensive understanding of Specification and Release terms and systems

  • Extensive expertise within the business unit of leading-edge or complex technologies, relevant disciplines, theories, or techniques

  • Consistent collaboration of Global and Regional teamwork for strategy development and critical issue resolution

  • Demonstrated ability of “dealing with ambiguity” to enable timely decision making

  • Proven leadership skills which translate to high degree of inner self confidence and ability to motivate others

  • Demonstrated people leader skills and must feel very comfortable leading Product Engineers who are “matrix” to the program, not direct reports

  • Product Program Content (PPC)

  • Product Development Team (PDT)

  • Program Timing

  • Bill of Material (BOM) Tool

  • Vehicle Performance Integration Team (VPIT)

  • Vehicle and Process Integration Review (VAPIR)

  • Vehicle Technical Specification (VTS)

  • GVDP, E2, EWO, TWO, ETO, PTR, CMC,GD&T, PRTS processes and system

  • This position requires legally operating a motor vehicle on a daily basis

  • Travel required to assembly plants for build events-50 %

Desired Skills

  • MS in Engineering or Master of Business Administration

  • 5+ years of experience in the field or in a related area

  • DFSS Black Belt

  • DFSS Certification

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.