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Enterprise Asset Management IT Lead Business Analyst

Description

MAJOR DUTIES / RESPONSIBILITIES:
1. Accountable project execution role for Plan through Close as part of the System Development process for projects without a PM or DM (Delivery Manager)

2. Development of business process models, business requirements/user stories (functional and non-functional) and product backlogs

3. Ensures comprehensive user acceptance testing/training plans are developed/executed and the application is successfully transitioned to production

4. Understands business issues and data challenges of the business

5. Responsible for IT strategy & portfolio development for a business area or functional domain

6. Serves as the liaison between the business community and all IT Teams

7. Assist Business with Problem and Incident Management and lead planning to reduce problems/incidents

8. Responsible for project business value/return on investment

9. Identifies business strengths and weaknesses and suggests areas of improvement

10. Thorough understanding of the business and in depth knowledge of the overall project portfolio

11. Understands the strategic direction of the organization. Partners with business to set strategic direction of IT applications

12. Leads research on new ideas / initiatives the organization may want to pursue

13. Makes recommendations on what projects should be pursued - "pre-project" go / no-go decisions

14. Provides information around cost / benefit analysis and the feasibility of solutions

15. Impacts the ROI by ensuring the right projects are being invested in at the right time for the right reasons

16. Builds a diverse and effective team by identifying/selecting the best talent. Responsible for directing and prioritizing work, managing performance and providing guidance / coaching to team members. Leads the culture within their team, holds themselves and others accountable for demonstrating GMs values and cultural behaviors. Models GM behaviors and creates a winning culture.

17. Performs other related duties as assigned.


KNOWLEDGE:
1. Expert understanding of business analyst fundamentals

2. Expert understanding of writing & managing Business Requirements Documents

3. Expert understanding of Business Process Modeling

4. Subject Matter Expert (SME) in a functional area or business process domain

5. Expert understanding of business issues and data challenges of the organization and industry as a whole

6. Expert understanding of business processes and how application(s) they represent support it

7. Demonstrates critical skills such as collaboration, strong written and verbal communication skills and analytical capability

8. Leads facilitation sessions with end users, asking probing questions to elicit business process discussion and capture process flow diagrams

9. Facilitates meetings independently

10. Coaches others on latest tools & processes within the discipline

11. Leads portfolio development activities

12. Strategic agility - in-depth knowledge of why projects are being done


CRITICAL SKILLS:
a) Influential leadership

b) Expert business knowledge

c) Creative problem solving

d) Mentoring / Coaching others

e) Asks tough questions and professionally and creatively resolves issues to ensure the success of the organization and projects

f) Comfortable presenting at the senior executive level

g) Conducts research independently

h) Demonstrates a wide variety of tools / techniques to facilitate communication

Cost Benefit Analysis (CBA)/Return on Investment on Analysis, Delivery/Advanced Scheduling /Risk Analysis. Ability to lead change management facilitation with key partners; Ability to develop product and process training for the business; Unique combination of both technical and business insight; Broader strategic/program portfolio analysis and big picture understanding; Accountable for bridging business and IT strategic directions for roadmap development


REQUIREMENTS:
Bachelor's degree required (technical discipline preferred) or equivalent experience.

Master's degree preferred (technical discipline preferred). 12+ years in an applicable business environment


Additional Description

About the GM Global Manufacturing IT team:

GM Global Manufacturing transforms new automotive product designs into reality and is comprised of approximately 94,000 employees at over 118 sites across 13 countries. 

GM Global Manufacturing is a key element in the transformation toward Electric Vehicles in General Motors and works throughout the Vehicle and Propulsion Development Process culminating in the launch of exciting new products in our manufacturing plants.

The GM Manufacturing Information Technology (IT) team plays a vital role in creating and implementing IT solutions which enable the manufacturing of Vehicles and Propulsion Systems using the digital manufacturing process and system design integrating seamlessly with production critical Manufacturing Executions Systems.

GM Global Manufacturing enabled by GM Manufacturing IT is on the journey toward Manufacturing 5.0 with integrated manufacturing concepts leveraging the highest levels of automation and in-process quality assurance.

Manufacturing IT collaborates closely with our business partners to develop the information system strategies and systems to translate breakthrough technologies into vehicles and experiences that people love. 

About the role

Enterprise Asset Management strives to optimize the quality and utilization of operational assets and equipment throughout their lifecycle to improve uptime and reduce operational costs.  Enterprise Asset Management is an integral part of General Motors sustainability strategy supporting the transformation of GM to Zero, Zero, Zero.

This Enterprise Asset Management Lead IT Business Analyst will work with our business partners to develop, implement, and manage software used to manage operational assets and equipment at all sites globally, and also help standardize and enhance maintenance operations to achieve maximum efficiency.  They will also direct the work of other IT Business Analysts.

The role requires a strong ability to translate the business needs and strategy into deliverable IT capabilities.  The business analyst for Enterprise Asset Management works closely with users across Global Manufacturing to identify areas where IT functionality can be leveraged to drive business process efficiencies and assists in the implementation of process improvements.

The role requires a high-level of customer focus and business knowledge in manufacturing and facilities management to ensure the appropriate business needs are clearly defined, communicated, and delivered at or above expectations.  Strong oral and written communication skills are required, with proven ability to communicate and build relationships cross-functionally.   

The role may require some limited global travel.

Major Duties and Responsibilities

  • Serve as the primary point of engagement to Manufacturing business partners for Enterprise Asset Management
  • Act as the lead business analyst for Enterprise Asset Management IT tools. Manage the product feature backlog in collaboration with the GM IT Development team and support the agile development of deliverables.
  • Lead, review, and approve the work of other IT Business Analysts
  • Conduct effective project updates for executives and user groups in a timely manner.
  • Develop IT Portfolio project proposals including comprehensive cost and benefit analysis and develop, collaborate, and communicate IT Strategies, Plans, and Roadmaps.
  • Proactively develop and maintain technical knowledge in specialized area(s), remaining up to date on current industry trends and best practices. Leverage expertise to produce solutions that enable consistency and standardization and facilitate exceptional performance.
  • Strive to engage in emerging technology assessments assessing value opportunities for the Manufacturing business.
  • Follow GM standard software development and deployment processes in functional specifications, user interface and database designs, testing methodology, training, and change management.

Minimum Qualifications

  • Experience in manufacturing operations asset management
  • Experience in manufacturing maintenance operations
  • Experience with IBM Maximo
  • Experience in commercial application evaluation, integration, and deployment
  • Experience in large scale enterprise wide IT system development & implementations
  • Experience in product management including eliciting, writing, and managing product features, user requirements and user stories along with detailed acceptance criteria and test cases
  • Bachelor’s degree in a technical discipline, preferably in Computer Science, Management Information Systems, Business Administration, Engineering, or equivalent experience are required.
  • 7+ years of business analysis within information technology or related experience in Manufacturing
  • Strong English oral and written communication skills
  • Exceptional interpersonal and communication skills
  • Ability to organize, prioritize work, meet deadlines, and work within a team and individual setting

Preferred Skill Set / Experience

  • Certification in SAFe
  • Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP)
  • Experience with Agile, Scrum, Iterative, and/or Waterfall development and project methodologies
  • Experience in Automotive Manufacturing Engineering or Manufacturing

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.