Product Interface & Issue Resolution Process
¨ Utilize production knowledge to analyze major design, tooling and specification for SPQRC issues
¨ Actively engaged with the Engineering counterpart to ensure the Process Engineering requirements are met and executed for General Assembly
¨ Assist production in the development of the initial JES and SOS
¨ Coordinates the interaction between Body Shop and Paint for resolution of General Assembly issues whose root cause is found to have originated within those departments
¨ Integral member of the problem resolution teams in General Assembly, assisting in resolution of build issues in GA while ensuring that the 7- diamond problem solving process is being utilized
¨ Executes the change management process for internal process control (tooling, material, etc.), coordinates issues and resolutions with Body Shop and Paint Shop.
· Works with the Change Management Coordinator - Launch to develop plans for Production Trial Runs, Engineering Tryouts, Engineering Work Orders, etc. during the launch process
· Works with the Change Management Coordinator - Launch to understand all Temporary Work Orders, reworks and part substitutions for their impact on timing
¨ Provides Leadership during the Daily Wrap up meeting with Manufacturing and Engineering
· Root Cause established
· Owner assigned
· Containment is in place and repair direction is provided to technicians in Final Process
¨ Conducts daily Plant Issue Team/Superintendent meetings to resolve build issues and achieve schedule
¨ Coordinates rework or replacement of non-salable parts on salable vehicles with support from other plant departments and Product Engineering
¨ Coordinates the Process Verification Builds during IVER ensuring the operations are reviewed for safety, ergonomics, containers, tooling, etc.
¨ Participate in easel board reviews at IVER
¨ Supports the Virtual Engineering activity by “leading the discussion” for General Assembly at all Virtual Tryout events making sure issues are captured
Program & Deliverables Timing
¨ Provides Level 1 & 2 outline for all General Assembly Master Dot activities ensuring updates with the appropriate countermeasures.
¨ Communicates General Assembly’s status to the Plant Launch Operations Manager and the General Assembly Area Manager
¨ Works with the Material Launch Manager to help coordinate and validate the material plan for General Assembly
¨ Coordinates quality plans with Quality Systems
¨ Holds team accountable to achieve manpower targets
¨Ensures that the GA manufacturing validation plan supports the acceleration schedules and comprehends the plant build restrictions
¨Coordinates builds with General Assembly, emphasis on Safety, Quality and Thru-put
¨Plays an active role in the development of the General Assembly dimensional tune-in plan
¨Drives ergonomics issue resolution by ensuring that General Assembly ergonomic reviews are occurring and corrective actions are developed
¨ Provide leadership and Production input to GMS implementation, pulling on additional support as required
¨Manages the review and buy-off of General Assembly responsible items in vehicle retrofits execution on any vehicles before shipping
· Provide production input to the GA layout development and operator station layout, utilizing established verification process, error proofing, and operator certification by start of manufacturing validation build
· Participate and provide input in tooling reviews and buy-offs
¨ Supports General Assembly Matching build activities for build events M3 & M4 by working closely with the Quality Lead in executing the matching requirements
Education & Training
¨ Identifies and develops the General Assembly training and workshop plan, and ensures its execution. Provide build direction and training to the production operators
¨ Implements lessons learned from previous programs and captures lessons learned during the program execution
¨ Ensure active participation during the Process Verification Builds (slow builds)
¨ Responsible to schedule focused build workshops in the Operator Support Center
¨Provides leadership to the General Assembly launch structure
¨Coordinates daily activity of launch personnel
¨Manage all activities between PIT/IRT, facilities, equipment and budget
¨Establishes plant participation for Validation Center builds and tool shops, for system buyoffs
¨Establishes roles and responsibilities for the General Assembly Launch Team
¨Exhibit active participation as a member of the Launch Team and attends all Launch Team meetings, including the daily build wrap-up meetings
¨Responsible to forecast and coordinate the necessary plant resources required during the launch (E.G. skilled trades, checkers, and production operators)
¨Input into pre-production budget requirements: resources, materials, training aids, etc.
¨ The GA Launch Coordinator is responsible for the flawless execution of the program deliverables within General Assembly
¨ Identify and resolve issues to ensure a successful launch
¨Trained General Assembly organization
¨Share Lessons Learned
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Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.