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GECS QRD Lead Engineer


  • Analyze warranty data, categorize, compile and track claims
  • Lead warranty review meetings with the stakeholders to communicate program or issue status and request owner updates on progress of issue resolution
  • Ensure issues are binned correctly, captured in the issues tracking system and both temporary and permanent design changes are driven to closure
  • Close interaction with the Assembly Plant, Engineering and Supplier Quality teams to conduct analysis and identify root cause of issue
  • Track trends and Pareto issues/prioritize issue resolution
  • Follow up on field product reports, 24-hour fast response and service garage issues
  • Compile and understand in-plant data to identify and contain emerging issues before they reach the field
  • Participate and contribute in Lessons Learned activities and feed learnings forward into programs - Virtual, Prototype and Launch
  • Maintain Top 20 issues list – report out to CPIT / Focus CPIT / daily calls, as needed
  • Conduct warranty update activities at regular intervals to ensure latest claims are captured, coverages are provided to CQEs, and program summaries updated
  • Keep Product Warranty Engineers, Continuous Product Improvement Teams and System Management Teams up to date of QRD status
  • Critical thinking skills and being able to analyze significant amounts of data to bridge the gap between our customers and product engineering are key enablers to success.
  • The EC&S QRD Lead Engineer selected will be expected to use existing GM workflow systems to drive work and accountability to other regional QRD engineers
  • Travel may be required to suppliers, assembly plants and is estimated to not exceed 10% of total time.
  • Concise emails, meetings and verbal communication are necessary traits of a successful QRD Lead Engineer. Communication to various engineering, manufacturing and supplier quality teams, both internal and external (suppliers) will be critical to success.

Additional Description


  • 2+ years with automotive or similar electronic modules and/or systems experience
  • BS in Electrical Engineering, Mechanical Engineering or equivalent
  • Design Release experience preferred
  • Prior plant experience with Assembly Plants
  • Knowledge of Electronic Modules, Circuits or functional knowledge desirable
  • Automotive development experience
  • DFSS Green Belt (Black Belt preferred)


  • Excellent oral and written communication skills
  • High level of analytical ability where problems are unusual or difficult
  • Ability to work effectively within multi-disciplinary teams
  • Self-motivated with the ability to work with minimal supervision
  • Excellent knowledge of the Vehicle Development Process
  • High level of Interpersonal skill to work effectively with others including global partners
  • Demonstrated ability to work independently to solve highly complex problems and lead teams to consensus, when needed
  • Experience with DFMEA

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.