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GM Information Technology Business Analyst


This is a Hybrid position within our IT Organization. The role will allow employees to work offsite but will also require onsite work based on business needs. The selected candidate will be expected to commute to the innovation center to which they are assigned as their primary GM facility. Relocation may be provided.

In this role, you will be accountable for maintaining the relationship with the end user (i.e. Business Team/Customer) for small to medium scale projects. You are responsible for eliciting requirements/user stories and representing them to the Enterprise Solutions Delivery and Enterprise Sustain Services teams throughout the systems development cycle. The Business Analyst will lead requirements elicitation and documentation for a small to medium sized project and work as part of a business analysis team on larger projects under the supervision of more senior colleagues.

We currently have positions available in Quality Systems, Plant Floor Systems, and Manufacturing Materials. Experience in these fields is highly preferred


  • Coordinates Plan & Define activities as part of the System Development process for small to medium size projects
  • . Development of business process models, business requirements/user stories (functional and non-functional) and product backlogs
  • .Partners with the business community to develop comprehensive user acceptance testing/training plans and ensuring the application is successfully transitioned to production
  • Investigates business issues and data challenges
  • . Serves as the requirements liaison between the business community and the IT teams
  • . Coordinates with the Business on Problem and Incident Management with minimal supervision
  • . Responsible for project business value/return on investment for projects led
  • Holds themselves and others accountable for demonstrating GMs values and cultural behaviors. Models GM behaviors and creates a winning culture.
  • . Performs other related duties as assigned.


  • Working technical knowledge & understanding of business analyst fundamentals
  • . Working technical knowledge of writing & leading Business Requirements Documents
  • . Working technical knowledge of Business Process Modeling 4. Knowledge in a functional area or business process domain
  • Understanding of business issues and data challenges of the organization and industry as a whole
  • . . Understanding of business processes and how application(s) support the process.
  • . Demonstrates critical skills such as collaboration, strong written and verbal communication skills and analytical capability.
  • . Ability to facilitate sessions with end users, asking probing questions to elicit business process discussion and creating process flow diagrams.

Critical Skills:

Critical thinking

Analytical ability

Ability to negotiate

Facilitation of meetings

Collaboration with team members and key partners

Continuous learning

g) Good communication skills (both written and verbal)

Additional Description

Bachelor's degree required (technical discipline preferred) or equivalent experience. 3+ years in an applicable business environment.

3-5+ years' experience in a BA role

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.