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Manager IT Business Analyst Purchasing and Supply Chain


Hybrid:  This position does not require an employee to be on-site full-time to perform most effectively.  The employee’s role enables them to work at a GM facility or off-site as frequently as needed or desired. This position requires an employee to be onsite  1-3 times per week .

In recent years, GM Information Technology has successfully executed the largest IT transformation in the history of the automotive industry, fully insourcing what once was a nearly completely outsourced IT function.  Today GM IT is a dynamic and fast paced organization that designs, develops and maintains all IT infrastructure, applications and solutions enabling GM’s global operations.  From designing and building the next generation of electric and other vehicles to developing a world-class GM experience for our dealers and customers, GM IT is driving real change in the most iconic automaker on the planet.  Our team delivers unique enterprise-wide IT solutions in cutting-edge technologies such as mobility, telematics, mission-critical business systems, supercomputing, cloud, vehicle engineering and real-time computing.  We offer challenging positions for passionate professionals looking to advance their careers and be a part of an IT organization focused on innovation, speed and business value.

Job Summary:

The Manager IT Business Analyst, will support the Global Purchasing, Supply Chain and Supplier Quality Business Technology Team. You will be responsible for partnering with business and IT customers to formulate multiyear product and technology roadmaps in key business process segments. Responsible for collaborator engagement across business and IT functions, portfolio planning and execution, facilitating requirements sessions, communicating requirements to Enterprise Solution Delivery and Test teams, and sharing deep business proven experience throughout the organization.


  • Subject matter expert in the business processes and supporting applications specifically within one or more of these areas of expertise: Purchasing, Supply Chain, Supply Chain Risk & Resiliency Management, and Supplier Quality

  • Understand adjacent business and solutions within Demand/Supply Planning, Logistics, Finance, Supplier Quality, and Sales

  • Formulate multiyear portfolio roadmaps with IT and business partners

  • Be responsible for the functional (business) requirements gathering and validation, functional design and documentation of solution components, configuration, and validation (testing) of the built solution

  • Collaborate with other team members on the design, development, testing, and deployment of solutions.

  • Lead and support projects as appropriate to support different SDLC methodologies available at GM (including Agile)

  • Ensure the solution has comprehensive testing approach and validation of end-to-end processes, guiding and working collaboratively with Quality Assurance teams

  • Support the introduction of new solutions to business customers as well as transitioning stable solutions to the sustain operations organization.

  • Work on multiple larger scale global and regional implementations as well as smaller, faster innovation challenges

  • Develop full understanding of the functional aspects of the supported applications including standard processes, bolt-on and customized solutions (including interfaces) across the Global Purchasing, Supply Chain and Supplier Quality eco system.

  • Provide Level-3 support, owning the troubleshooting of issues in production for the areas of functional expertise, working closely and coordinating investigation of problems with developers, Infrastructure and Operations teams.

  • Provide support to the business to investigate irregularities such as data missing from reports or unexpected status.

  • Demonstrate dedication to continuous learning and personal development, including on-going training and development in SLDC and the latest delivery techniques

Additional Description


  • 10+ years of experience within Purchasing, Supply Chain or Supplier Quality spanning multiple areas of expertise:

    • Sourcing strategy development for new product programs

    • Managing sourcing plan execution

    • Program Purchasing/ Sourcing Metrics and Reporting

    • Part organizational change

    • Program material cost and risk reporting

    • Supervise contract-to-contract year-over-year changes in costs and risks

    • Supplier Risk Management

    • FMEA and supply chain risk modeling

    • Supply Chain Resiliency

    • Automotive Supplier Quality process in new product Introduction

    • Supplier Quality and performance management metrics and reporting

  • Excellent communication skills (English – written and spoken)

  • Business facing experience running requirement gathering workshops, solution design presentations, and conducting user training

  • 10+ years of proven experience in project management, requirements definition, process definition, testing, Portfolio Management, and IT strategy and roadmap development.

  • Experience delivering solutions in a regulated environment with internal and external standards (SOX, Internal controls, various country related legal requirements)

  • Structured and analytical thought process and approach to problem solving

  • Experience in applying requirements tools

  • Bachelor's degree required (technical subject area preferred) or equivalent experience. 10+ years in an applicable business environment.

Preferred Qualifications:

  • Possess expertise in multiple following areas, Direct Material Purchasing, Supply Chain Risk & Resiliency Management, Supplier Performance Management or Supplier Quality.

  • Possess experience in adjacent business and solutions within Demand/Supply Planning, Supply Chain Management, Logistics, Finance, Supplier Quality, and Sales

  • Master's Degree in Business, IT, Engineering, Supply Chain, or related

  • Certified Business Analysis Professional (CBAP) certification

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.