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Senior Business & Quality Analyst


This is a Hybrid position within our IT Organization. The role will allow employees to work offsite but will also require onsite work based on business needs. The selected candidate will be expected to commute to the innovation center to which they are assigned as their primary GM facility. Relocation may be provided.

In this Business & Quality Analyst role you will be responsible for analyzing and documenting business requirements for new information technology solutions or enhancements to existing solutions. You will lead requirements elicitation and documentation for one or more medium to large projects with increased complexity.

As Quality Assurance (QA) engineer, will be responsible for developing and executing manual and automated tests to ensure product quality. Responsibility include designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

Core Job Responsibilities:

•Development of business process models, business requirements/user stories (functional and non-functional) and product backlogs
•Proactive identification and remediation of software issues such as code quality, pattern mismatch, and security issues related to the solution code or configuration
•Documentation of software solutions and ensure that technical documentation meets GM standards
•Strong analytical skills; experience creating test cases, test scripts, and associated documentation
•Develop and maintain detailed functional and load test scenarios within an Agile development environment
•Must have experience as part of a software project delivery and validation effort
•Assists with Performance tuning, usability assessment/improvement
•Proactively engage in the identification / remediation of software issues such as code quality, pattern mismatch, and security issues related to the code or solution/configuration
•Develop and drive test automation strategy, execution plans, supervise and frequently report on progress
•Ensure automated test cases are continually added to the CICD folders and triggered automatically to increase automation efficiency
•Be accountable for meeting automation goals and objectives for the organization and timely escalations if any risks arise
•Build and maintain an automated test infrastructure and automation test harnesses for a multi-platform product that will be used to ensure quality in all aspects of the product
•Perform root cause analysis, technology evaluations, and develop quick prototypes
•Establish processes and tool sets to maintain automation scripts and generate regular test reports, contributing ongoing streamlined data to development, design, and planning teams
•Hold oneself and others accountable for demonstrating GMs values and cultural behaviors. Models GM behaviors and builds a winning culture.

Additional Description

•Excellent written and verbal communication skills
•Must possess a working knowledge of TFS/Azure DevOps

•Automation Tools: Eclipse IDE, TFS, Insomnia, Cucumber and Ready API.

•Demonstrates critical skills such as collaboration, strong written and verbal communication skills and analytical capability
•Independently facilitates sessions with end users, asking probing questions to elicit business process discussion and capture process flow diagrams
•Independently facilitates meetings.

Preferred Qualifications:

•Bachelor’s degree in Computer Science or related field

•5+ years experience in leading and writing Requirements 
•5+ years working experience of testing methods, tools and techniques
•2+ years experience software tools and test automation

•Solid knowledge of Web Services (SOAP and REST).
•Work closely with Developers, QA and other project team members to analyze test results, locate problems, identify root causes and develop solutions

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.