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Senior IT Business Analyst


Hybrid: This position does not require an employee to be on-site full-time to perform most effectively. The employee’s role enables them to work at a GM facility or off-site as frequently as needed or desired. This position requires an employee to be onsite 1-3 times per week.

Locations: Detroit, MI or Austin, TX, or Atlanta, GA

In recent years, GM Information Technology has successfully implemented the largest IT transformation in the history of the automotive industry, fully insourcing what once was a nearly completely outsourced IT function. Today GM IT is a dynamic and fast paced organization that designs, develops and maintains all IT infrastructure, applications and solutions enabling GM's global operations. From designing and building the next generation of electric and other vehicles to developing a best-in-class GM experience for our dealers and customers, GM IT is driving real change in the most iconic automaker on the planet.

Our team delivers unique enterprise-wide IT solutions in innovative technologies such as mobility, telematics, critical business systems, supercomputing, cloud, vehicle engineering and real-time computing. We offer exciting positions for passionate professionals looking to advance their careers and be a part of an IT organization focused on innovation, speed, and business value!

The Senior Business Analyst is accountable for building and managing relationships with our customers, end users, business teams, and technical teams for small to medium scale projects. They are responsible for eliciting requirements, crafting user stories, and representing them to the Enterprise Solutions Delivery and Enterprise Sustain Services teams throughout the systems development cycle. In addition, they will lead requirements capturing and documentation for medium to large projects with increasing complexity.

Major Responsibilities

  • Project coordination & execution role for Plan and Define as part of the System Development process
  • Development of business process models, business requirements/user stories (functional and non-functional) and product backlogs
  • Partners with business to ensure comprehensive user acceptance testing/training plans are developed/executed and application is successfully transitioned to production
  • Increased understanding of business issues and data challenges of the business
  • Serves as the requirements' liaison between the business community and the IT teams
  • Coordinates with Business on Problem and Incident Management
  • Coordinates project business value/return on investment analysis
  • Supports IT Strategy Development
  • Identifies business strengths and weaknesses and suggests areas of improvement
  • Makes recommendations on what projects should be pursued
  • Perform research on new ideas / initiatives the organization may want to pursue
  • Assists with coordination & representation for Change Requests (CRs)
  • Assists with identifying/selecting the best talent. Responsible for advising and prioritizing work, handling performance, and providing mentorship / coaching to team members. Leads the culture within their team, holds themselves and others accountable for demonstrating GMs values and cultural behaviors. Models GM behaviors and build a winning culture.

Additional Description

Minimum Qualifications:
  • Degree in Computer Science or a related technical field.
  • 5+ years’ experience in Software Testing across the entire test lifecycle.
  • Working knowledge of test methodologies and process implementation experience
  • Experience in test automation development, CI/CD tools, practices, and methodologies
  • Innovative and strategic thinking to act and create positive change
  • Must demonstrate exceptional communication and leadership skills

Preferred Qualifications:

  • Experience with driving a test automation strategy (bonus)
  • Java or .Net programming experience (bonus)
  • Experience with Microsoft Azure DevOps / TFS
  • Automated Testing (Selenium)

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.