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Senior Requirement/Business Analyst - Quality/Product Safety


This is a Hybrid position within our IT Organization. The role will allow employees to work offsite but will also require onsite work based on business needs. The selected candidate will be expected to commute to the innovation center to which they are assigned as their primary GM facility. Relocation may be provided.

For all external applicants, we are targeting a start date on or after January 10th, 2022 for this position.

he Senior Requirements Analyst is accountable for building and maintaining a strong relationship with our partners in the Business Team. This person, working with the Product Owner and another Senior Requirements Analyst, is responsible for eliciting requirements / user stories and representing them to all stakeholders, including the IT Development Team. Additionally, this person will lead requirements elicitation meetings and documentation while adhering to a standard Requirements format.

About the Role:

We are looking for a Requirement Analyst (Product Manager) who is passionate about building enhancements and new capabilities. You will provide requirements and product ownership support across a wide range of products and programs; based on year over year portfolio demand. You will be joining a fast-paced environment while working with cross-functional teams to help design, build and roll-out capabilities that deliver the company’s vision and web strategy. You are expected to be a self-starter and proactively coordinate your job function across the demands of Business, Development and Quality Assurance. You will be responsible for eliciting requirements / user stories throughout the systems development cycle for one or more medium to large projects with increased complexity.

Major Duties/Responsibilities:

  • Lead/assist requirements elicitation and documentation for one or more projects at a time (medium to large)

  • Employ various techniques to effectively gather requirements

  • Troubleshoot problems, effectively communicate and resolve issues

  • Assist in developing strategies for long-term business functionality execution and support

  • Develop a thorough understanding of business processes, best practices, and available supporting technology and service providers.

  • Develop business process models, business requirements/user stories (functional and non-functional) and product backlog for the business processes

  • Work with the business community to ensure comprehensive user acceptance testing/training plans are developed/executed and application is successfully transitioned into production

  • Investigate and learn business issues and data challenges of business

  • Support Agile Development process

  • Serve as the liaison between the business community and the architecture teams, development and operations teams through which requirements need to flow

  • Assist business with problem and incident management

  • Provide Demo’s of the Product to the Business Community as agreed to by both the Development Team and Product Owner.

Additional Description

Minimum Qualifications:

  • 5 – 7 years’ work experience with IT project execution

  • Demonstrated in-depth understanding of Business Process fundamentals; including requirements elicitation, stakeholder collaboration, effective and timely communications, and problem-solving skills

  • Demonstrated strength in critical skills such as collaboration, written and oral communications, and analytical capability

  • Planning, negotiation and facilitation skills

  • Ability to multi-task and manage multiple initiatives without direct supervision.

  • In-depth understanding of business issues and data challenges of the organization and industry as a whole

  • Independently facilitates meetings including sessions with business stakeholders, development and quality assurance teams

  • Presents information for decision-making purposes with little to no direction

  • Strong Communication (verbal and writing) and analytical skills

Preferred Qualifications:

  • Experience in IT project management, requirements definition, process definition, testing, and IT strategy and roadmap development.

  • Expertise in utilizing requirements tools (Team Foundation)

  • Strong time management skills

This position is available in our Austin, TX, Chandler, AZ and Warren, MI locations only.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.