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Software Development Manager


The Global Tax and Trade team is looking for a customer focused, dynamic, experienced IT professional who is ready to lead a team of young software developers and build world class solutions for the business. Our motto is “Work Smart, Have Fun, Make a Difference !!!”. We are customer focused and strong believers of Continuous Improvement. We believe in delivering results that don’t need explanations.

This is a Hybrid Position within our IT Organization. The role will allow employees to work offsite and will also require onsite work based on business needs. The selected candidate will be expected to commute to the innovation center to which they are assigned as their primary GM facility.

  • The Delivery Manager will manage a team of Software Developers who are responsible for the modernization and SoTD (technical standards) compliance of the homegrown GM International Operations / GM South America Tax and Trade Applications. (The business customers are in China, Korea, and Brazil. It is expected that 2-3 days a week there will be meetings / working sessions with business during normal business hours of these countries).
  • As the People Leader you will be responsible for the career development, rotations, coaching and mentoring activities for team members and direct reports.
  • This is a dual role where in addition to managing your team on a day-to-day basis, you will also be an individual contributor where you will manage and deliver projects yourself.
  • You will also be responsible for the business relationships with the business owners of the applications. You will be their “IT Face” for all their “IT Needs” which may go beyond the application that is being built / transformed.
  • You will ensure that software is designed and developed using sound, repeatable, industry standard methodologies and in accordance with GM’s software development project methodology; including but not limited to standards in code quality, performance, stability, security and overall alignment and compliance with project objectives.
  • To ensure highest quality of product delivery, you will be responsible for all code reviews, and you should have the required knowledge and skill to conduct those reviews yourself.
  • Responsible for the delegation and coordination of development activities across each team to ensure high utilization of resources while delivering world-class software across many platforms.
  • Responsible for staffing, communicating, training and development, directing and prioritization of work, evaluating performance and removing roadblocks.
  • Manages the culture within their team, holds themselves and others accountable for demonstrating GMs values and cultural behaviors. (Models GM behaviors and creates a winning culture.)
  • You will act as an “IT Consultant” to the business and that requires you to understand the business processes associated with the applications you are responsible to deliver. You will investigate and document complex business processes.
  • For the applications you build, you will own them from a L3 Operations perspective (Dev/Ops Model). You will participate in Incident Management and Problem Resolution.
  • Develop and communicate project status reports. Develop tracking scorecards and metrics to illustrate status and ownership. (Attention to detail when reporting status and preparing material)
  • Resolves escalated issues and roadblocks of a technical or organizational nature
  • Align cross-functional business and technical teams to help ensure alignment of goals and to help resolve conflicting priorities
  • Ability to handle issue resolution and remove roadblocks by navigating complex corporate environments and processes
  • Be proactive and responsive to day-to-day issues while maintaining strong sense of urgency and focus on delivery
  • Build effective partnerships with business leaders, including executives

Minimum Qualifications:

  • 10 or more years of software development and delivery experience
  • 5 or more years of experience as a People Manager
  • Bachelor's degree in a technical field or an equivalent education, training, certification, and experience; Master's degree in a technical discipline is a plus
  • Software development experience using Oracle, SQL*Server, PostgreSQL, PL/SQL, Angular, PCF, Azure DevOps
  • Must have experience and be comfortable leading highly technical teams through the software development lifecycle (SDLC) utilizing industry standard/best practice for software development approaches
  • Proven in-depth knowledge of Project Management disciplines and work experience on large-scale projects/programs with a successful delivery record
  • Experience effectively communicating messages to all levels of IT and business
  • Expertise in managing projects leveraging different types of IT project methodologies and life cycles (e.g., Agile, Incremental, Waterfall)
  • Experience with agile project methodologies
  • Expert in Program Management Tools (such as Azure DevOps, MS Project, PowerPoint, Excel, PPM)
  • Expert skills in Business Process Modeling (Understand complex requirements from business and get them down on “paper”)
  • Strong problem-solving capability; able to develop detailed requirements, action plans, analysis approach or processes within a predetermined set of boundary conditions
  • Excellent analysis, problem-solving, team, interpersonal, negotiation, conflict management and time management skills
  • Possess excellent verbal and written communication skills. Possess technical writing knowledge around system design specification and technical documentation of software systems

Preferred Qualifications:

  • Experience with Finance Business Processes
  • PMP Certification
  • Agile Certification (ACP, SAFe, CSM)
  • Lean Certification (Black Belt)

Additional Description

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.