You will lead aspects of transformation and operations, at the business unit level and globally. You work largely within existing partnerships and networks to deliver pre-defined business objectives, while formally managing a team. Your role may also require working within an influence model.
- Guide employees to contact SSC whenever Workday or HR related inquiry received. Address employees inquires on people services.
- Act as SME to SSC team, provide with SSC local knowledge and policy coaching.
- Act as training administrator, to arrange and collaborate new hire orientation on monthly basis. Connect with each orientation speakers about orientation schedule.
- Provide training logistics support, such as scheduling, invitation, training logistics, and survey after training sessions, etc.
- Remind People leaders and assist them take their responsibilities for the team’s completion of corporate required training.
- Prepare global learning communications to share with local teams.
- Monitor training bonding agreement and sign with employees.
ISP(International Assignee) and LHF(Local Hired Foreigner) Services
- On-boarding/Off-boarding support; China entry support, such as update guidance, vendor connection, etc.
- Support ISP and LHF immigration documentation, coordinate with wet signature and company chop.
- Provide local on-ground support, which is not covered by vendors, such as dispatch letters, legal agreements, etc.
- Educate ISPs on ISP services operating model, when there’s some ISP’s escalations, guide ISP to work with vendor.
- Consult with vendor for ISP assignment related questions, assist whenever unique cases.
- Report the performance of vendors to global mobility team for timely intervention.
- Coordinate China ISP meeting and buddy program.
- Partner with HRBP/Global Mobility/vendors to provide high-quality employee experience.
- Find people services improvement opportunity and insist on standard operation process enhancement.
- Work on employee experience improvement or process simplification initiatives.
- Support supervisor on talent services related topics and projects.