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SGM Software Experience & Design Director

  • 위치
    • Shanghai, Shanghai
  • 일정 Full time
  • 게시됨

설명

Responsibilities

  • Customer Experience
    • Define design vision & design OKRs and overall customer journey
    • Identify current and future design trends & analyzes potential opportunities and/or impact on the digital group
    • Create overall customer journey for the digital experiences across all brands
  • Design Practice Management
    • Grow and direct a team of 100+ user experience staff including multi-disciplinary designers, researchers, and strategists at various contributor and management levels
    • Develop and mature teams focused on creative, content, conversational, and product design
    • Manage relationships with and projects executed by third party design partners and agencies
    • Collaborate with design, product management, and technology leaders to implement operating standards for our studio to ensure speed to market, clear business impact, and design ROI
    • Function as a champion for user experience design across the enterprise, improving partnership and design influence and ensuring the best customer experience clarity and designed for
  • Creative Direction
    • Lead and function as the voice of creative design and direction for the China Software and Digital Business Team
    • Integrate within global design to translate brand DNA into executable digital design language
    • Develop, implement, and drive adoption of a multi-brand design system
    • Advocate for world class digital brand experiences across the enterprise, including with senior leadership
  • Design Research
    • Develop research and data-informed design approaches to ensure the customer’s voice drives experience strategies and safeguard design quality in execution
    • Leverage customer insights to explore and envision the future, champion advanced projects and initiatives with design at the forefront

Requirements

  • 10+ years of experience creating user interfaces, digital products, or complex software applications across a range of channels
  • 5+ years of experience directly managing creative or design teams
  • Bachelor’s degree in Design, IT, Business, Engineering, Communications, or related discipline
  • Proven record of creating successful digital products or experiences at enterprise scale
  • Deep expertise in the user experience design process, agile software development methodologies, and product development lifecycles
  • Strong portfolio with work samples displaying expertise in user experience design, creativity, and depth of thought
  • Exceptional communication skills and the ability to articulate design decisions and rationale with clarity and objectivity; experience presenting to diverse audiences including senior leadership
  • Strong relationship building, influencing, and negotiation abilities with cross-functional and executive stakeholders

[Additional Description]

다양성 정보

General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다.  자세한 정보는 GM 채용 과정 안내를 참고하십시오.

공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 Careers.Accommodations@GM.com으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.