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Staff Software Engineer - Customer Account Management

  • 위치
    • Austin, Texas
    • Roswell, Georgia
    • Mountain View, California
    • Warren, Michigan
  • 일정 Full time
  • 게시됨



Design and build the digital products that power our customers’ digital experiences. This includes applications and services (both on-prem and in the cloud) that serve our customers across web, mobile, and in-vehicle channels. Define architecture and drive it through implementation across cross-functional teams.  Identify tooling and development and coding standards. Help guide technical strategy of the Digital Products Engineering organization. 

This role will act as a technical leader for a critical Customer Account Management system. Ideally a full-stack developer, the candidate must have strong experience building customer-facing front-end web and mobile applications as well as back-end development expertise. Experience within customer-centric data applications is a bonus, but not required. This individual should be prepared to build and maintain new capabilities for a large-scale application, provide technical leadership to a strong engineering team, instill best practices for reliable and scalable platform development, and proactively look for opportunities to better our technology and our engineering teams. 

What You’ll Do

·       Design and implement innovative and reliable digital products that enable customer-centric experiences. This includes account creation and management, customer personalization, development of new web modules, common authentication pages, integration with MFA and Azure B2C, and the strategic launch of the platform into new countries and regions

·       Define technical architecture for complex applications that interact across web, mobile, and in-vehicle channels. Work closely with back-end service applications to create frictionless account management for customers

·       Be technical SME for key platforms.  Ensure those platforms are sound technically, and make strategic decisions based on technical requirements

·       Clear communication with product, program, design, and other engineering teams and partners

·       As needed, help hire world-class engineers to up-level the overall engineering organization

Your Skills & Abilities (Required Qualifications):  

·       Software engineering and development – programming languages, tools, and best practices

·       Cloud-native technologies

·       Systems and distributed systems

·       Technical leadership experience

·       9+ years experience in software development

What Will Give You A Competitive Edge (Preferred Qualifications)

·       Expert in Java and Angular

·       Strong experience in Spring, RESTful Services, PCF, Kubernetes, Azure

·       Preferred experience with React

·       Ability to translate UI/UX design to functional code and production-ready capabilities

·       Best Practices in DevOps, CI/CD, Repo management

·       Modern development tools

·       Strong writing and presentation skills

·       Ability to lead other engineers by influence

·       Experience mentoring engineers of various levels


·       BS in computer science or related Engineering

·       MS or PhD in computer science preferred

Hybrid: [Austin, Warren, Atlanta, or Mountain View], you are expected to report to that location three times a week, at minimum

  • Compensation: 

    • The expected base compensation for this role is: $135,800- $285,300. Actual base compensation within the identified range will vary based on factors relevant to the position. 

    • You also need to include general information about potential commissions, if applicable. 

    • Bonus Potential:  An incentive pay program offers payouts based on company performance, job level, and individual performance. 

  • Benefits: 

    • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. 

[Additional Description]

다양성 정보

General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다.  자세한 정보는 GM 채용 과정 안내를 참고하십시오.

공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 Careers.Accommodations@GM.com으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.