[Skip To Content]

National Sales Trainer - GM ANZ

  • 위치
    • Port Melbourne, Victoria
  • 일정 Full time
  • 게시됨

설명

As the National Sales Trainer you will be joining the broader General Motors Australia & New Zealand (GM ANZ) team, where you can bring your skills and excel in a diverse, fast-paced environment. You will have the ability to gain experience and marketability within our global corporation, which you'll be able to leverage to progress your career. 

The GM ANZ National Sales Trainer in collaboration with the Sales team, is responsible for designing, developing, and delivering comprehensive training programs which will enhance the skills and knowledge of our teams throughout both the Cadillac and GM Specialty Vehicles (GMSV) Sales business units. You will be joining us at a time of very exciting growth, as we establish the Cadillac brand and an all-electric luxury portfolio, which will see direct-to-consumer sales operations, while also supporting the GMSV business, where we have a network of dealers distributing an iconic range of GM vehicles. 

This role will have a heavy focus on improving customer experience, product knowledge and sales performance, while also fostering a deep understanding of the GMANZ brand culture and values, allowing this to shine through in all training programs. This position requires you to have a strong background in sales and product training, excellent communication skills, a willingness to travel and a passion for promoting a positive and inclusive workplace culture. 

Your responsibilities will include: 

  • Design and develop training materials, including manuals, e-learning modules, and workshops, tailored to the differing needs of the Cadillac D2C sales operations and GMSV’s network of dealers in liaison with the appointed training vendor.

  • Collaborate with GM Sales leadership to identify training needs or gaps and develop and deliver strategic training plans.

  • Ensure training content aligns with General Motors brand values, sales strategies, and cultural initiatives.

  • Conduct engaging and interactive training sessions for sales teams across various Australian and New Zealand locations.

  • Utilise a variety of training methods, including on-site lessons, virtual training, and on-the-job coaching.

  • Monitor and evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.

  • Promote and integrate General Motors “everybody in” corporate culture and values into all training programs.

  • Foster a positive and inclusive work environment through training and other initiatives as required.

  • Serve as a cultural ambassador, encouraging behaviours that reflect the company's values.

  • Provide ongoing coaching and support to sales and other customer facing personnel to enhance their performance and professional development.

  • Identify individual and team strengths and areas for improvement, offering tailored coaching solutions.

  • Develop action plans with GMSV Sales Managers and Cadillac Sales & Customer Experience Managers to ensure best practice delivery, address performance gaps and ensure continuous improvement.

  • Ensure all training programs comply with GM company policies, industry standards, and regulatory requirements.

  • Keep abreast of the automotive industry trends and training best practices.

  • Maintain accurate training records and documentation.

  • Work closely with sales team members, GM leadership, and other departments as required to align training programs with the broader business goals.

  • Participate in cross-functional projects and initiatives to support overall business objectives.

  • An understanding of the different learning styles and how to incorporate these into training courses. 

About Us

Globally, General Motors is headquartered in Detroit, Michigan (USA) - operating in six continents. Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Locally, we're a business with national reach and a proud, rich automotive history, and we’ve got the exciting opportunity to represent GM's ongoing presence in Australia & New Zealand. Whether it's the recently announced Cadillac, headlined by the all-electric LYRIQ, the GM Specialty Vehicles venture bringing iconic GM nameplates like Corvette, Yukon and Silverado to ANZ, our Isuzu Trucks New Zealand portfolio, or the endless possibilities in the Aftersales space, there's plenty to look forward to.

About You 

You have experience in sales training, preferably within the automotive company and therefore have a strong understanding of sales processes, techniques and best practices. You have a passion in developing others skills and knowledge, as well as an innovative stance on how training can be rolled out in the automotive space. 

We are looking for someone who has: 

  • excellent communication, presentation and interpersonal skills. 

  • the ability to develop innovative, engaging training content and effectively deliver this to a range of different people with different learning styles. 

  • passion for promoting a positive and inclusive workplace culture based on integrity and trust. 

  • Proficiency in using training software and tools. 

  • Ability to travel as needed to various training locations, domestically and internationally. 

[Additional Description]

다양성 정보

General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다.  자세한 정보는 GM 채용 과정 안내를 참고하십시오.

공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 Careers.Accommodations@GM.com으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.