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Retail Operation Manager

  • 위치
    • Shanghai, Shanghai
  • 일정 Full time
  • 게시됨

설명

Work Arrangement
This role requires an employee to be onsite on a full time basis.

The Role

This role will not only responsible for Retail daily operation, but also take the responsibility of Operation planning, budget control, vendor management and Operation optimization.

*  Develop and communicate forecasts and sales reports across teams.
*  Support and review project reporting requirements and outputs.
* Perform analytics to analyze current sales tactics and operations within the company.
 * Build and drive various initiatives to support the Sales, Aftersales, and or Marketing operations.
*  Build and manage relationships both internally and externally i.e.; Marketing, Sales, Legal, Agencies, GM partners, etc.
*  Performs other related duties as assigned. 

What You’ll Do

  • Budget planning for Retail Operation team with reasonable and realistic forecast, to ensure retail business can run smoothly with fulfillment of critical resources
  • Budget control, to monitor operation cost on daily basis and optimize the operation cost by improving operation efficiency.
  • Vendor management, to make sure all operation related requests from front-line team can be delivered on timely basis by vendor and responsible for new vendor onboard, vendor bidding process etc.
  • Daily Operation standardization and optimization, keep improving store operation efficiency by provide effective and creative solution, provide store daily operation standard and guideline to make sure TDG’s operation across the market can meet brand standard and image
  • Retail Event cooperation and support, to work with Retail Marketing team and Sales planning team, Network Development team etc. to make sure a smooth execution of each store activities across the market with sufficient operation supports to frontline team.
  • Work with cross-function teams to setup frontline operation process and keep optimizing, in order to help front-line team improve their performance from daily operation side and reduce daily operation cost.
  • People management, good leadership skills to lead and motivate Operation team members deliver good performance to support front-line team.
  • Customer centricity, keep customer experience and satisfaction as high priority during daily work, and need to put internal customer needs as the core of daily job as well.

[Additional Description]

Y ou r Skills & Abilities (Required Qualifications) ​​   

  • Bachelor degree or above
  • At least 3 years working experience on the role in DTC Auto industry
  • Good communication skills
  • Overall thinking and good analysis ability
  • Strong execution behavior towards to make things happen
  • Logical and strong analysis skills with good business sense
  • Good skills on office software

다양성 정보

General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다.  자세한 정보는 GM 채용 과정 안내를 참고하십시오.

공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 Careers.Accommodations@GM.com으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.