설명
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.
The Role
This role will be responsible for driving the successful implementation and adoption of Salesforce platform software. They will develop and maintain a GM Envolve operational support structure, handle SFDC business administrative tasks, and coordinate consistent processes between other business teams using Salesforce. The ideal candidate is always looking for ways to improve a product or service to make it better, faster, more user-friendly and communicate the benefit.
What You’ll Do
- Data and Reporting
- Maintain production data integrity through data audits
- Create, manage, and maintain necessary Salesforce reports and dashboards
- Coordinate the delivery of insights to appropriate teams using new, existing or curated data
- User Management and Training
- Assist in planning and facilitating new employee onboarding activities and departing employee off-boarding activities
- Create, consolidate, manage GM Envolve Salesforce training, associated training resources and standard operating (desk) procedures
- Collaborate with training department at GM Envolve (including other business units like OnStar and GM Energy) to develop and drive adoption plans for new capabilities, releases, and processes
- Sprint Planning and Support
- Support gathering business requirements with technical teams leveraging agile development best practices; attend sprint retrospectives to ensure programs are completed with high standards
- Tracking sprint plans, timelines and distributing release notes for business facing capabilities
- Support new capabilities with training material (types TBD); bi-monthly deliverables that include job aids/how-to do something new that was launched
- Managing a release calendar accessible for business with links to sprint plans
[Additional Description]
Your Skills & Abilities (Required Qualifications)
- 2+ Years Salesforce Experience
- 3+ Years Product Management Experience
- Unique combination of being business-minded and highly analytical
- Experience working with technical & functional resources and following an Agile based delivery methodology
- Ability to think critically, solve problems, make decisions and build trust across the organization
- Ability to guide team on multiple tasks and deliver results with aggressive timelines
- Excellent interpersonal skills, as well as excellent communication skills, verbal and written
- Demonstrate self-motivation and the ability to grasp concepts quickly
- Salesforce Certification a plus
What Will Give You A Competitive Edge (Preferred Qualifications)
- Embrace data driven & customer insights to inform plans, launches, and iterations
- Highly proficient in oral and written communication skills
- Strong organizational skills with proven track record of efficiently executing complex projects to completion at a high level of quality
- Demonstrated high level of interpersonal skills required to effectively collaborate, motivate, and facilitate others in group situations
- Desire to work in a complex and evolving environment and to bring an innovation mindset
- Comfort working in a fast-paced start-up technology environment is essential
- Strong computer software skills, especially Microsoft Office, including familiarity with MS Excel and MS PowerPoint
Important: Must be willing to work in the NIGHT SHIFT.
다양성 정보
General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다. 자세한 정보는 GM 채용 과정 안내를 참고하십시오.
공평한 취업 기회 선언 (미국)
General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다. 자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다.
숙소 (미국 및 캐나다)
General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 Careers.Accommodations@GM.com으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.