설명
This role is categorized as hybrid. This means the successful candidate is expected to report to Warren, MI, Roswell, GA, Mountain View, CA, or Austin, TX three times per week, at minimum.
The Role
Digital Products Engineering (DPE) Commerce enables commerce between General Motors, GM Dealers, and consumers. From online vehicle shopping to service scheduling to buying parts, accessories and digital experiences, DPE Commerce focuses on every phase of commerce.
The ideal candidate will have extensive knowledge of Salesforce technologies and clouds, with a strong ability to translate business objectives into compelling proofs of concept (POCs), mockups, prototypes and convert business requirements into technical user stories for developers. This role requires excellent communication skills to effectively collaborate with both business stakeholders and technical teams. If you are passionate about creating intuitive user experiences on the Salesforce platform and can bridge the gap between business needs and technical solutions, we want to hear from you. . This position requires an individual who is hands-on with Salesforce, detail-oriented, adept in Salesforce design patterns and approaches to implement business logic with Salesforce, able to adapt under stressful conditions, can multitask, possesses solid technical communication and customer service skills.
What You'll Do
- Engage with business leaders, product owners, and users to understand objectives, requirements, and user needs.
- Create intuitive and engaging UX/UI designs for Salesforce applications, ensuring alignment with business goals and user expectations.
- Develop scenarios and journey maps to illustrate user interactions and enhance user experience.
- Translate concepts into wireframes, mockups, and interactive prototypes using industry-standard design tools.
- Utilize your deep understanding of Salesforce clouds (Sales Cloud, Service Cloud, Marketing Cloud, etc.) to design solutions that maximize platform capabilities.
- Serve as a liaison between business and technical teams, articulating design concepts and decisions clearly and persuasively.
- Perform usability testing and gather feedback to refine designs and improve user experience.
- Keep up to date with the latest Salesforce features, UX/UI trends, and best practices to continually enhance our applications.
- Maintain design standards and ensure consistency across all Salesforce applications and components.
- Lead design thinking sessions and workshops to drive innovative solutions.
- You will be required to have broad software project delivery experience in leading technical efforts developing applications using a variety of tools, languages, frameworks and technologies.
- Demonstrate mastery of numerous Salesforce products, tools and/or technologies.
- Design Integration Solutions or Integrate software with existing software/systems.
- Possess technical writing knowledge around system design specification and user documentation of software systems and ensure compliance.
- Understand and maintain compliance with GM standard methodology.
- Provides mentorship, coaching and/or training to others as appropriate. Holds themselves and others accountable for demonstrating GMs values and cultural behaviors. Models GM behaviors and crafts a winning culture.
- This role will also have direct responsibility for or will work closely with architects and/or data scientists to ensure code alignment with design.
- Actively document implementations, so others can easily understand.
- Perform other related duties as assigned.
- Defines and leads corporate software strategy for new technology, highly complex features, or significant enhancements for current, new, or major programs.
- Provide, technical leadership to execution teams for development and integration.
- Leads comprehensive design analysis of design solution
- Lead integration and verification testing f an integrated software build
- Stays abreast of new technology and competitive products and defines GM direction.
- Provide, communicate, and support common best practices among software community
- Performs other related duties as assigned.
- Performs as Subject Matter Expert (SME) for one or more platform or application components.
- Actively participates in hiring, development of technical questionnaires, resume reviews and performs interviews
- Participates in project eligible for patent application
- Visibility: across Infotainment teams and sited
Your Skills & Abilities (Required Qualifications)
- Bachelor of Science or Bachelor of Arts Degree in a related field
- 5+ years of leadership experience, including working with vendors.
- Minimum of 8 years of professional UX/UI design experience, with significant time spent designing for the Salesforce platform.
- Must have deep knowledge of Salesforce technologies and clouds, including Lightning Design System.
- Proficiency in design tools such as Sketch, Adobe XD, Figma, or similar.
- Excellent verbal and written communication skills, with the ability to present complex ideas clearly.
- Basic knowledge of Salesforce development (Apex, Visualforce, Lightning Web Components) and ability to work closely with developers.
- Experience working in an Agile/Scrum development process.
- Strong analytical skills with a focus on user-centered design solutions.
- Ability to collaborate effectively with cross-functional teams and adapt to changing project needs.
[Additional Description]
What Will Give You A Competitive Edge (Preferred Qualifications)
- Advanced Education: Master’s degree in Design, Human-Computer Interaction, or related field.
- Experience: 10 years of professional UX/UI design experience, with significant time spent designing for the Salesforce platform, and other cloud technologies.
- Salesforce certifications such as Salesforce Certified User Experience Designer, Salesforce Certified Platform App Builder, Salesforce Certified Administrator
- Additional Salesforce Certifications Such as:
- Salesforce Certified Platform Developer I or II
- Salesforce Certified User Experience Designer
- Salesforce Strategy Designer
- Salesforce Certified Platform App Builder
- Salesforce Certified Administrator
- User Research Expertise: Proficiency in conducting usability testing, A/B testing, and interpreting analytics.
This job may be eligible for relocation benefits.
A company vehicle will be provided for this role with successful completion of a Motor Vehicle Report review.
Compensation:
- The expected base compensation for this role is: $165,000 and $298,800. Actual base compensation within the identified range will vary based on factors relevant to the position.
- Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
- Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
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다양성 정보
General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다. 자세한 정보는 GM 채용 과정 안내를 참고하십시오.
공평한 취업 기회 선언 (미국)
General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다. 자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다.
숙소 (미국 및 캐나다)
General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 Careers.Accommodations@GM.com으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.