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Manager, Site Reliability Engineering

  • 위치
    • Austin, Texas
    • Mountain View, California
    • Warren, Michigan
  • 일정 Full time
  • 게시됨

설명

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to Austin TX, Mountain View CA, or Warren Michigan three times per week, at minimum.

Sponsorship:   GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. 

The Role

As an SRE Engineering Manager, you will be expected to not only lead your team in setting priorities and ensuring alignment with organizational goals but also to be deeply technical. We expect our managers to be able to contribute directly through coding, reviewing code, and mentoring engineers. While it's unlikely that you'll spend the majority of your time coding, having the capability and willingness to dive into technical details, solve problems hands-on, and support your team's technical decisions is crucial. You'll be a mentor, guide, and a partner, helping engineers grow, and ensuring the reliability and efficiency of the systems they are working on. We believe in setting a high bar for engineering managers who can lead by example in both technical expertise and people leadership.

What You’ll Do:

  • Develop tools and software to automate operational processes, improve system reliability, and reduce manual intervention.
  • Lead, Implement and improve monitoring and observability frameworks, enabling proactive detection and resolution of incidents.
  • Participate in an on-call rotation to diagnose, troubleshoot, and mitigate production incidents, ensuring minimal downtime and swift resolution.
  • Work alongside developers to ensure the quality, scalability, and reliability of our services. Practice shared ownership of services in production, fostering a "You build it, you run it" culture.
  • Manage Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) to manage reliability expectations effectively.
  • Strong understanding of common application reliability patterns, with hands-on experience implementing them.
  • Conduct deep-dive analyses of incidents and collaborate on post-incident reviews to derive learnings and prevent recurrence. Champion a culture of continuous improvement.
  • Evaluate system performance and advocate for optimizations that reduce infrastructure costs while maintaining service reliability.

[Additional Description]

You’re Skills & Abilities (Required Qualifications)

  • Bachelor’s degree in computer science or related fields or equivalent work experience.
  • 8+ years of experience in software development teams.
  • Proficiency in at least one programming language (e.g., Python, Go, Java) and familiarity with multiple language ecosystems.
  • Solid understanding of operating systems, networking, distributed systems, databases, and storage architectures.
  • Deep understanding of how code runs on underlying hardware, including operating systems, algorithms, and data structures. Ability to optimize or troubleshoot code by understanding its execution and the impact on system resources.
  • Experience handling production incidents, including root cause analysis, mitigation, and working through complex system failures.
  • Strong communication skills, with an ability to explain technical concepts to both engineering and business stakeholders. Commitment to collaborative problem-solving and shared ownership of services.
  • Proven experience in automating manual processes, building deployment pipelines, or managing configuration systems.

What Will Give You A Competitive Edge (Preferred Qualifications)

  • Experience with cloud platforms (AWS, GCP, Azure).
  • Familiarity with container orchestration systems like Kubernetes.
  • A track record of managing or developing distributed systems.
  • Prior experience with Java in production.

Compensation : The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.  

  • The salary range for this role is $165,00 - $298,800. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. 
  • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. 

Benefits:  

  • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more

This job may be eligible for relocation benefits. 

A company vehicle will be provided for this role with successful completion of a Motor Vehicle Report review. 

다양성 정보

General Motors는 법적으로 금지된 차별을 배제하는 것은 물론 포용성과 소속감을 진정으로 장려하는 직장이 되기 위해 노력하고 있습니다. 당사는 다양성이 보장되는 환경에서 직원들이 역량을 발휘하고 우리 고객을 위한 더 좋은 제품을 개발할 수 있다고 믿습니다. 따라서 입사에 관심 있는 사람이 있다면 포지션별 주요 업무와 자격을 확인하고 본인이 보유한 기술과 능력에 부합하는 모든 포지션에 적극적으로 지원하기를 장려합니다. 지원자는 채용 과정에서 역할 관련 평가(해당하는 경우) 및/또는 채용 전 스크리닝을 통과해야 합니다.  자세한 정보는 GM 채용 과정 안내를 참고하십시오.

공평한 취업 기회 선언 (미국)

General Motors는 공평한 기회를 제공하는 고용주임을 자부합니다.  자격을 만족하는 지원자는 인종과 피부색, 성별, 성적 지향, 성별 정체성, 국적, 장애, 재향 군인 보호법 적용 여부와 상관없이 채용 후보로서 심사를 받습니다. 

숙소 (미국 및 캐나다)

General Motors는 장애인을 포함한 모든 구직자들에게 취업 기회를 제공합니다. 구직이나 취업 지원에 도움이 되는 합리적인 숙소가 필요한 경우 Careers.Accommodations@GM.com으로 이메일을 보내시거나 800-865-7580으로 전화주십시오. 이메일에, 귀하가 요청하는 특정한 숙소에 대한 설명과 귀하가 지원하는 직무와 채용 요청서 번호를 포함해주세요.